FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our common Residential computer services are flat rate. For example: Virus / Spyware Cleanup - $40 Cleansweep (reformat PC back to defaults) - $80 Laptop DC Jack Replacement - $85 + parts Laptop Screen Replacement - $35 + parts Hourly Residential Rate - $40/hr Business Consulting Services provided by our certified and experience staff are available in 2 ways. Hourly onsite service at $85 / hour Recurring Flat-Rate Monthly Service - Priced based on your needs.
- What types of customers have you worked with?
Computer Repair, Virus & Spyware Cleanups, PC Tune-Ups, IT Network Consulting, Computer & Accessory Sales, Wiring, and Managed Service Provider Solutions
- What advice would you give a customer looking to hire a provider in your area of work?
We recommend looking for a provider with experience, community involvement, and is of large enough size to support your needs. Many times we see good companies suffer by hiring a "Mom & Pop" provider who may do a fine job at first but can only handle so much work, and when they get sick, their customers have to wait. We know all too well how important computers are in today's businesses and personal lives which is why we average 24-48 hour turnarounds for computer repairs, and same-day service for business consulting calls.