FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For our first-time customers, we offer a 30% discount. Additionally, we pride ourselves on providing a transparent service with no hidden fees. Our pricing for deep cleaning is clear and upfront, so you can trust that there will be no unexpected charges.
- What is your typical process for working with a new customer?
For a new customer, our typical process starts with understanding your specific needs and requirements. We begin by discussing the details of the cleaning service you need. Once we have all the information, we provide you with an accurate quote, which includes any applicable discounts. After agreeing on the terms, we schedule the service at a time that’s convenient for you.
- What education and/or training do you have that relates to your work?
Have 4 years of experience in the cleaning industry, including carpet, furniture, mattress, sofa, and other textile cleaning. I have also undergone training in the use of professional equipment and eco-friendly cleaning products.