FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is project-based, not hourly, which allows us to deliver consistent quality without rushing. We provide transparent quotes with no hidden fees. Discounts may be available for recurring cleanings or referrals.
- What is your typical process for working with a new customer?
We begin by discussing your needs and expectations through Thumbtack or a quick call. Once we understand the scope, we confirm details, send a quote, and schedule the service. You’ll receive updates every step of the way.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning standards, including sanitation, safe chemical use, and attention to detail. We stay up to date with industry best practices to ensure excellent results.