What is your typical process for working with a new customer?
1. Meet new Client, walk through upcoming project, get a clear idea on client's needs wants and concerns.
2. Write up and email detailed proposal with pricing time and specific details on project.
3. Meet client on-site to talk about upcoming project and any changes they need to make.
4. Meet client on-site to talk about upcoming project sign contract and collect a deposit.
5. Build project schedule logistics and progress plan.
6. Mobilize Trades and initiate project.
7. Send Project owner photos and updates via text messaging or email.
8.Continue to perform on work site according to contract and schedule specifications until the work site is ready for inspection by project managers.
9. Once the project has passed project managers inspection the project owner is invited to inspect the work site and create a punch list of things to be done in order to consider project completed.
10. Work is completed, work site is cleaned up, balance due is collected, and all tools and excess materials are removed from the work site so project owners can repurpose the new space.
What education and/or training do you have that relates to your work?
Degree in Construction Management from NYU.
Various Certificates in construction related topics.
30 Hour OSHA
How did you get started doing this type of work?
As a teenager in the family business.
What types of customers have you worked with?
Business Owners, Home Owners, Contractors, and Public Officials.
Describe a recent project you are fond of. How long did it take?
We Renovated The Galapagos Art Space in Dumbo Brooklyn.
We Refinished a Public School in Flatbush Brooklyn.
We renovated a Church in Borough Park Brooklyn.
We helped build a new 3 story Church in Flatbush Brooklyn.
I've done thousands of projects in the last 15 years and they were all successful regardless of any and all issues that came up.
What advice would you give a customer looking to hire a provider in your area of work?
It's an interview process, you shouldn't just choose whomever comes first or the lowest bidder, but the one who that suits your specific needs best.