FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price to cover my costs of the job and fairly compensate myself for the effort and hard work I put into it. If I see a customer is in a dire situation and needs help, I'll cut the price because I got into this profession to help people who can't help themselves as well. Cancelation policy: If a customer cancels a confirmed appointment within 24 hours of that time, there will be a a charge of $25. If canceled after the agreed upon time, I will charg my hourly rate plus taxes of $70.
- What is your typical process for working with a new customer?
I like to introduce myself and give some information about myself pertaining to the job. I can answer any questions pertaining to the job at hand or the Thumbtack application. I also like to start with a discount to allow a customer to get to k ow me and if they like my work.
- What education and/or training do you have that relates to your work?
I went to Zicklin School of Business at Baruch University in NYC. Earned my BA in small business and entrepreneurship. In my experience as a maintenance man and operations manager, I received a lot of hands-on training from the most experienced handyman. I took an apprenticeship under him for years and learned many skills.