FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We offer free estimates and tailor quotes based on project size, materials, and complexity. Discounts may be available for larger or repeat projects. No hidden fees—everything is outlined upfront.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, followed by an on-site assessment if necessary. After that, we provide a detailed estimate. Once approved, we schedule the work promptly and keep you updated throughout the project.
- What education and/or training do you have that relates to your work?
Our team includes OSHA 10 and 30 certified technicians with over five years of hands-on experience in glazing, window installation, and glass fabrication. We stay current on NYC building codes and safety standards through ongoing training.