FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our cleaning estimates based on service level package, number of bedrooms, number of bathrooms, approximate square footage, and any additional add-ons. Recurring clients receive discounted rates depending on the frequency of their service.
- What is your typical process for working with a new customer?
We start with a quick phone consultation to understand your home's needs — number of rooms, square footage, and any specific requests. From there we provide a transparent quote and get you booked. For first-time clients we recommend a deep clean to establish a strong baseline, after which we can set up a recurring schedule.
- What education and/or training do you have that relates to your work?
Our cleaners are vetted professionals who are background checked, insured, and trained in detail-oriented, systematic cleaning. We follow a thorough service checklist for every clean to ensure consistency and quality across every visit.