FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Radiant Glow Cleaning uses flat‑rate pricing based on home size and service type, so customers always know the exact cost upfront. We don’t charge hourly rates or surprise fees. We also offer recurring service discounts for weekly, biweekly, and monthly cleanings.
- What is your typical process for working with a new customer?
New customers book directly through our website, where all pricing, service details, and policies are clearly listed upfront. Once the booking is submitted, we review the information, assign a trained and background‑checked cleaner, and send a confirmation with everything the customer needs to know. On the day of service, our team follows a detailed checklist to ensure consistent, high‑quality results.
- What education and/or training do you have that relates to your work?
Our cleaners come with several years of professional cleaning experience. During onboarding, they receive training on our product guidelines, safety standards, and the specific checklist system we use to ensure consistent, high‑quality results. Every cleaner is also background‑checked and vetted before joining our team.