FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each rate we offer is customized to meet the unique needs of our clients. Our approach is tailored to provide specialized services for you. Please be aware that sharing individual rates can create misunderstandings, as they are personalized based on factors like property size, specific requirements, and other considerations. Rest assured, it's not a matter of favoritism, but rather a commitment to providing fair and accurate pricing for each client's distinctive circumstances. Thank you for your understanding and trust in our personalized service.
- What is your typical process for working with a new customer?
Our journey together begins with a personalized Assessment Appointment. During this session, we meet at your space to comprehensively evaluate the project's scope and determine if it aligns with our expertise. For virtual considerations, clients have the option to share photos or videos of their space. To secure this valuable assessment, we require a nominal fee, which is thoughtfully applied to your balance upon hiring our services. It's important to note that this fee is non-refundable, reinforcing our commitment to ensuring dedicated time and attention during our initial engagement.
- What education and/or training do you have that relates to your work?
Some people are trained to be clean or how to clean and some are simply born that way; I am of the latter ilk. That said, I am committed to staying at the forefront of my industry by actively engaging in ongoing education and training. Regular attendance at conferences, seminars, and relevant events is integral to my approach. During these gatherings, I not only absorb valuable tips, tricks, and innovative techniques but also foster connections with fellow industry professionals to exchange insights and trade secrets. Moreover, I prioritize discovering cutting-edge tools and products, with a particular emphasis on environmentally friendly and non-toxic options. This dedication ensures that my service is consistently at the forefront of excellence, sparing no expense to provide clients with a unique and unparalleled experience.