FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Big Apple Moving offers a guaranteed flat rate price/Hourly Rate. Our service includes all charges in the cost. We will never surprise you with hidden fees or additional costs. Various discounts are available for storage solutions depending on duration and volume.
- What is your typical process for working with a new customer?
New customers' experience with Big Apple Moving is very easy and quite simple. We love talking to new clients! We start by collecting the basic information and understanding the client's requirements, perform an accurate estimate scope of work, and finally get the job done. Keeping the customer up informed and involved every step of the way is our top priority. At Big Apple Moving, every move is the most important move.
- What education and/or training do you have that relates to your work?
Big Apple team is rooted deep in the Moving industry for over 40 years of excellence, servicing the Tri-State area. We are passionate about our work and enjoy meeting and serving new clients every day.