FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flexible depending on the number of services you bundle. We’re happy to offer significant discounts for combined photo and video packages. One of the reasons we can offer competitive pricing is because our company operates outside of New York, with a dedicated team handling photo and video editing at a fixed rate. This structure allows us to deliver high-quality results at a more accessible price.
- What is your typical process for working with a new customer?
Our process is simple and fully personalized. We treat every client as if they were our only one. Even though we have a team capable of handling multiple projects, we intentionally limit our workload to provide dedicated attention to each client. The first step is to understand exactly what the client wants — their vision, goals, and expectations. From there, we collaborate to shape an artistic and impactful final result. Every detail is crafted with care to ensure a unique and memorable experience.
- What education and/or training do you have that relates to your work?
We’ve operated a photography and video production company since 2013, with over 15 years of industry experience. In addition to our creative agency — which includes a team of more than 20 professionals — we also run a photography school, where we train aspiring photographers and videographers. This structure not only keeps our team up to date with the latest techniques, but also allows us to develop highly qualified professionals with excellent cost-benefit for our clients. Education and hands-on training are core values in everything we deliver.