The Royal Experience

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Introduction: We stand out because we strive for excellence and perfection and removal of stress with every client! We enjoy making visions and dreams come true and over achieving every chance we get!

Overview

Hired 5 times

Background checked

6 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Samsung Pay, and Zelle.

Social media

Facebook

Featured Projects

16 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Very good 4.5

6 reviews

5

66%

4

17%

3

17%

2

0%

1

0%

Lilly D.

Feb 15, 2015

Shayna did my bridal shower, bachelorette party, decorated our wedding reception and part of the ceremony. The vendors were perfect. She booked appointments for the bridal party. Now that I am pregnant, she is doing our baby shower as well! She will make sure you aren't stressed, and everything was done in a timely fashion! Besides all the partying we did, all of our wedding plans were finished a month in advance. The honeymoon spot she picked was fantastic as well. AND she was under our budget that we gave her.

The Royal Experience's reply

Oh thanks Lilly, I'm glad to be of service to you guys!

Jhenese W.

Sep 19, 2016

They were such an understanding team. Shayna and her team gave us so many ideas that stayed within our budget and that also didn't look like we spent the amount of money that we did. Shayna's team stayed on top of things and let us know what they thought might not look quite right with what vision we had or what would go perfect with what we had. They have done graduation parties, baby showers and our 2 daughter's weddings, small get together's for our children's birthdays, intimate dinner parties and they excelled everytime!

The Royal Experience's reply

You guys are one of my favorite clients! Thank you for being the calm to my storm and allowing me to do my job with no limits!

Shenelle R.

Sep 20, 2016

They are a great crew! They surely stand by there quote and motto. The only reason it isn't 5 stars is because they communicated way too much for us. We felt we should only know iif something went wrong thankfully nothing did go wrong, but they called us to let us know the caterer and DJ were all set and we had no worries. Other than that, great service and affordable beyond belief. When they had to increase the price you can tell they felt bad, but they have a business to run. Will continue to recommend them.

The Royal Experience's reply

Thank you Shenelle! We appreciate you guys for hiring us! Sorry abput the communication we just wanted to not only keep you informed but also make sure you were worry free!

Shay J.

Mar 14, 2018

They did our invites (info changed for personal reasons), they bought all the decorations, they catered our food, they decorated and cleaned up after we finished at the cabin. We are so in love with them!!! Will be using them for birthday parties and more!!! More pics to come once they download on my computer.

The Royal Experience's reply

Thank you! You should have posted the actual pictures of the event. And those invites came out beautiful!

Sheila P.

Dec 12, 2016

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Hired on Thumbtack

The finished item was not complete by the time the party started. I was supposed to receive 2 arches and 2 pillars, but there were 3 pillars and half an arch because she was still working when my guest arrived and there were balloons all over the floor in front of the entrance. I did pay her the final payment to avoid any issues, but I feel she should have not taken it since I did not have what was in the contract. I will never use her services again and will not recommend.

The Royal Experience's reply

1 arch and 2 columns were what was in the contract. Being that I expressed the time limit you gave me was not acceptable you received great decorations for your event. I can honestly say this is the first time I truly will be happy if you never use our services again. My team begged me not to take this job but I told them we always have to do our best, I hope your event was fun and memorable!

Balloon Decorations

Credentials

Background Check

Shayna Patton

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on how many hours will be put in doing the research, shopping, how many of us will be needed, and what will be required of us the day of your event. It ranges from $20-6,000. Our pricing is very negotiable as long as everyone is on the same page.
What is your typical process for working with a new customer?
Figuring out their budget, vision/theme, time frame and what is left to do. Once we organize and set everything up it's coast sailing from there!
What education and/or training do you have that relates to your work?
We are constantly looking into the new trends as well as still sticking to the older ones. We try to keep all decorations and ideas up to date and in stock so clients aren't waiting for anything.

The Royal Experience

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