- What should the customer know about your pricing (e.g., discounts, fees)?
I am based in Staten Island NY , I currently do not charge delivery fee for projects on Staten Island. If you are located outside of Staten Island, I do charge a delivery fee which is based on several factors. Additionally as an LLC I am required to pay sales taxes which is determined at the point of sale.
- What is your typical process for working with a new customer?
I like to start off with introducing myself and getting to know a little bit about them and the event they are having. Then based on the information they provide I make suggestions that will best meet their needs and budgets. I am very flexible and I provide many options that can fit your design and financial needs.
- What education and/or training do you have that relates to your work?
I have attended various balloon training classes provided by the best balloon professionals in the business.