After Hour PC, LLC
After Hour PC, LLC

After Hour PC, LLC

Offers remote services
Offers remote services
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Computer issue
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Introduction: I have a B. S. in Network and Computer Security and have worked in the IT field for over 10 years. My goal is to use my skills and experience to provide help at an affordable price.
Overview

Hired 1 time

Background checked

1 employee

1 year in business

Payment methods

Google Pay, PayPal, Samsung Pay, Venmo

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for value, responsiveness, and work quality.

5.0

2 reviews

5
100%
4
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1
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pro avatar
Caren R.
Dec 1, 2021
·

Hired on Thumbtack

Hired on Thumbtack

I would highly recommend Craig for any of your IT needs. He responded within 10 minutes and my laptop was up and running the same day. I am an older woman that finds it hard to get around my lapop, Craig was very patient and professional. His pricing was right on point.

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Desteny M.
Nov 28, 2021
The work was completed quickly and the issue hasn't returned.
Credentials
Background Check

Craig Ciulla

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I'm starting out providing services at $49 / hour to build a few reviews and will reevaluate how pricing is evaluated once I'm more familiar with the platform.

  • What is your typical process for working with a new customer?

    I usually reach out to them by phone and direct them to download a remote support program. From there, I'm usually able to connect to their workstation to provide support. Support may be rendered differently if the job requires it. Some network-based issues might require creative troubleshooting methods.

  • What education and/or training do you have that relates to your work?

    I have a B. S. in Network and Computer Security and have worked in the IT field for over 10 years. My current work requires the rendering of support as a helpdesk agent, onsite technician, and an IT consultant.

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