FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Onsite / Service call = $125.00 per hour. In shop diagnostics, $55.00 flat fee and is refundable / Free if work recommended is performed. We also offer Remote Service @$75.00 per hour and or a flat fee, depends on the work needed. Please visit our website or call us for pricing.
- What is your typical process for working with a new customer?
Phone consultation and site visit if needed.
- What education and/or training do you have that relates to your work?
Syracuse University (CBIT) OCC Net+ and A+ ACRBO Association of Computer Repair Business Owners The Virus Doctor certified CMRS (Certified Malware Removal Specialist)