FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to our hardwood flooring refinishing company, we want our customers to have all the necessary information about our pricing structure. Here are some essential details to know: 1. Competitive Pricing: We offer competitive pricing that reflects the quality of our workmanship and materials. Our aim is to provide value for money while delivering exceptional results. 2. Free Consultations and Quotes: We offer free consultations and quotes to our customers. This allows us to assess the scope of the project and provide an accurate estimate. Our team will visit your location, assess the condition of the hardwood floors, discuss your requirements, and provide a detailed quote, including all applicable fees. 3. Transparent Pricing: Our pricing is transparent, and we fully disclose any fees or additional charges upfront. We believe in establishing trust with our customers by being open and honest about our pricing structure. 4. Discounts: We occasionally offer discounts and promotions throughout the year. These may be seasonal discounts, referral bonuses, or special offers. Make sure to ask about any available discounts that may apply to your project. 5. Customized Services: Our pricing is based on the individual needs of each customer and project. As every project is unique, we tailor our pricing to specific requirements, ensuring you receive a fair and accurate estimate. 6. Additional Services: Depending on the specific needs of your hardwood flooring project, there may be additional services required, such as subfloor repairs, subfloor leveling, or stair refinishing. In such cases, we will discuss these services with you and provide a clear breakdown of the costs involved. 7. Payment Options: We accept various payment methods to make the process convenient for our customers. We will provide detailed information about the accepted payment methods and any payment terms for your specific project. We understand that pricing transparency is crucial for our customers. Therefore, we encourage you to reach out to us, schedule a consultation, and discuss your hardwood flooring refinishing project. Our team will be happy to provide you with all the necessary pricing information and answer any questions you may have.
- What is your typical process for working with a new customer?
We aim to establish strong relationships with our new customers, deliver outstanding results, and exceed their expectations throughout every step of their hardwood flooring refinishing project.
- What education and/or training do you have that relates to your work?
Our professionals have worked on numerous hardwood flooring refinishing projects, gaining valuable hands-on experience and expertise. They have encountered various challenges and learned how to tackle them efficiently, ensuring high-quality results.