IT Specialist/Administrator Dude

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Introduction

I have over 5 years of hands-on computer repair experience on Windows OS and can replace broken parts and repair external and internal components depending on the computer. I have also done MacBook repairs such as screen replacements, battery replacement, power port replacement and much more. I enjoy tinkering and fixing things for customers while making them happy while also saving them money and providing great value.

Overview

Hired 8 times

Background checked

1 employee

7 years in business

Business hours

Sun12:00 am - 10:00 pmMon4:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

6 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Craig And Steph S.

Feb 9, 2023

·

Hired on Thumbtack

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

IT Specialist/Administrator Dude's reply

Computer Repair

Daniel B.

Mar 13, 2023

·

Hired on Thumbtack

Unfortunately we weren’t able to do business, but regardless they reached out and offered there services in any way that they could. If I’m ever in or near Ohio I will definitely be hiring!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

IT Specialist/Administrator Dude's reply

Thank you Daniel!

Computer Repair

Rachel a.

Feb 7, 2023

·

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

IT Specialist/Administrator Dude's reply

Computer Repair

Sveta D.

Feb 6, 2023

·

Hired on Thumbtack

I got very good experience, my printer was fixed, I even didn’t think it would be fixed that fast. I’ll use your services again and again if some IT help needed. Thank you so much!

Details: Desktop printer • HP

IT Specialist/Administrator Dude's reply

Thank you ! I appreciate your review :)

Printer and Copier Repair

Jewel M.

Jan 25, 2023

I needed my laptop screen replaced so I contacted Ryan and once I got the part needed, he replaced it quickly and effectively. It has been working great ever since! It is a touchscreen laptop, so I thought it may be difficult to replace, but not for Ryan! Now you can't even tell it was ever broken. Thanks again Ryan!

IT Specialist/Administrator Dude's reply

You are welcome!

Credentials

Background Check

Ryan Solorzano

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Always a first-time customer discount varies from job to job
What is your typical process for working with a new customer?
I like to get introductions and then establish what is expected of me and then the pricing for my time and services
What education and/or training do you have that relates to your work?
I have certifications such as a Google IT certification along with 2 years of hands-on training

IT Specialist/Administrator Dude

FAQs

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