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I was afraid I had lost 2 1/2 years of photos and files when my external hard drive made a disastrous clicking sound. When I had determined that it was going to need more than a self help fix I searched online for a data recovery company. File Savers Data Recovery's website was easy to use and provided a very clear explanation of the recovery process. I was able to call a local number to discuss my particular situation with a knowledgeable technician who outlined the next step for the possible recovery of my data, which in my case, required a trip to their clean room facilities. Without knowing the extent of the physical damage to the external hard drive I wasn't sure what could be rescued. John Poulsen was very helpful in letting me know how the process was going at each stage, and lucky for me the recovery was a complete success. My data was returned to me on a new external hard drive that I had provided, and all shipping to and from was paid for by File Savers. My recovery process was an expensive one, but File Savers rates are fair and even a little less than other recovery companies. I felt like my precious photos and important data were in good hands, and that all that could be done to recover them was being done. I am glad that my story has a happy ending. Thank you John Poulsen and File Savers! Sincerely, Carolee W.
This was a great experience! I was much more then satisfied with how my tech handled and fixed my laptop problems :) I will with no doubt call him again in the future with any and all computer problems. We have two other computers in our household that we will be contact him for very soon. If you have any problems with your laptop do give them a call worry free, you won't regret it!!! Thank you so very much for all your help!
He was right on time and very professional. He addressed all questions and concerns. When he left I felt very satisfied with the work he'd done.
Installed our server rack to allow us to use more than 100megs now we surf at 413 down it's amazing what Mr Grey can do... thank you
Miracle Worker While on vacation in Myrtle Beach, my computer started acting up. It kept telling me to enter BIOS settings and to reboot my computer. Not knowing anything about BIOS settings, I restarted my computer. The same BIOS screen popped up. I left the computer alone for a couple hours and it finally said Starting Windows, but was moving at a snails pace. I went to the library and did research on computer repair shops and settled on the highly recommended Just Ask Hal. I took the computer to him and Hal himself thought my hard drive was inoperable. I shared that the computer was only a year and a half old and I was surprised that a hard drive would go out so quickly. The computer had been built from components bought from TigerDirect in May of 2013 by a fellow who was no longer available. The computer had performed flawlessly except for an LG disk drive that had gone out a month before my vacation. My son replaced it with an ASUS disk drive as I am not computer savvy. One of Hals seven technicians, Nelson, called two days later to confirm that the hard drive was bad and that I had likely lost all my data. I was crushed as I had been foolish and not backed-up my data for some time. Nelson said hed use another program and let it run all night to see if anything could be done. The next day, the results were that NO data was recoverable. I was crushed. I asked Hal what brand the hard drive was because I didnt want another one of that brand. He said they didnt recommend Western Digital, but when he opened the computer, he said it was a Seagate, the best in the business. I asked what might cause the best in the business to go bad and he thought it might be the size - it was a 2 terabyte. Hal asked if I wanted to have a new hard drive installed, but I was so distraught over losing my data, I politely declined. Hals fee for diagnosing and attempting to recover the data was only $30, very reasonable, but I had lost so many family photos and document files that I was thunderstruck! Later, when I got home to Lancaster, Ohio and had access to another computer, I started searching for more information on data recovery. I saw that many companies used clean rooms to recover data and got the impression that data recovery was a time-consuming, expensive and equipment-intensive process. I would rather use someone local, but I feared that my hard drive needed all the help it could get. Local shops, like the one in Myrtle Beach, might not be so equipped. I called Seagate and asked their fees. It was $49 initially with my shipping the hard drive to them. If they found sufficient data, the charge would be $600. Wow! I also filed two requests for online quotes from Kroll Ontrack and Columbus Data Recovery. Kroll Ontrack, the nations largest data recovery company, called soon thereafter. Their initial fee was $69 with the drive needing to be shipped to Minneapolis. Kroll provides you with a list of the files recovered (which was nice) but the final cost would be between $700 and $1300 depending on the amount of data. I was overwhelmed! I received no response from nearby Columbus Data Recovery. I really didnt want to ship my hard drive anywhere and to pay such a high price, but I was concerned about local shops having the equipment and know-how to recover any data from my dead hard drive. I called a gentleman in Canal Winchester, The Geek Guy, and he was honest and helpful, but I think he indicated that he sent out hard drives to data recovery places (maybe like Seagate and Kroll) and he estimated that data recovery might cost about $1000. I called the only local shop, other than Best Buys Geek Squad, that I could find. A friend had recommended that I not use Best Buy service even though I had bought many good products from them. I called Mobile Geek Ohio and the owner, Shane Eppley, came to my house (yes, a house call), reviewed the problem and said he would be willing to try to recover the data. I was hopeful, but expected the worst. The following day, Shane called and asked if I was sitting down. I sat down and said yes. He then told me that he had recovered EVERYTHING! I cheered! It was like a huge weight had been lifted from my shoulders! He came over (another house call), showed me all the files. I could finally breathe a sigh of relief. Thank you, Shane. Thank you! And the cost? $60 for data recovery! Are you kidding? Heres a tip! Thank you so much, Shane. He then installed a new hard drive for a modest price and I am back up-and-running! You will have all my computer business from now on, Shane. So much appreciated! I sincerely recommend Mobile Geek Ohio. He worked a miracle for me.
Mr.Scheff arrived and quickly diagnosed the problem on the desktop computer in question. System was corrupted. He corrected the problem and removed outdated programs, malware and a trojan. He also corrected a problem on a laptop computer and setup the laptop so I can now print to my printer in another location. He returned a 2nd time to install more memory on the primary computer and then removed more unnecessary items. Mr. Scheff really knows what he is doing. His charges may be a bit higher than some other technicians, but he is an expert and well worth his charges.The job was on-site in Finneytown and he spent over 2 hrs. on my site doing much more than he was requested to do. His work was top notch and he arrived at the scheduled time. I am happy that thumbtack allowed me to experience this high quality company.
fixed my printer when no one else could find the cause of its issues.
File Savers had the best price. They did a great job explaining their process so that I knew exactly what to expect and there were no surprises. Most importantly, they got my data back!
We stand out because we are mobile. We will travel to most of our clients houses to pick up the equipment that they need worked on. This saves them the hassle of having to lug it around themselves the repair stores. If you are not within our service area we will gladly meet our clients at a designated location to pick up their equipment.
Network Nubs provides hard disk data recovery services. This business has a team of data recovery professionals who also handle PC repair work.
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Try Shield Management if you are looking for professionals who can provide computer data recovery services. They also do virus removal and computer repairs. Check them out today.