FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have no complicated pricing system whatsoever. Maid to Satisfy charges $81.00 (+ tax) an hour per team (2 people) we include all of the supplies at no additional cost. Regular Recurring Services are Discounted and are a Flat Fee. We offer multiple coupons on our website for new clients to take advantage of, simply navigate to our website and click on specials on the main menu. We provide FREE Estimates.
- What is your typical process for working with a new customer?
Once the initial phone call comes in from a potentially new client we collect all needed information such as name, address, and frequency of service then we discuss two main options with the customer. Those two options are to either set up a One Time Cleaning or a Free Estimate. The difference between the two is simple, the one time cleaning combines the estimate and cleaning all in the same appointment as long as the customer agrees with the quote. The free in home estimate is just an estimate and if the customer agrees with the quote they would call in and schedule a cleaning at a later date and time. We offer the one time cleanings for clients who are short on time.
- What education and/or training do you have that relates to your work?
All of our maids are professionally trained via C.O.R.E training aids which include several videos on the process for cleaning and how to use each product and written tests. Our maids also go through a 30 day in the field training program for which they will complete with the help of a trained and certified team leader, upon completion of their 30 days they are given a final oral exam to confirm their knowledge of each aspect of the professional cleaning industry.