FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since every balloon decor order is made custom, pricing can vary from client to client. Once you provide all of the details of the desired balloon decor for your event, we will create a custom quote for you! If you would like to see a visible basic pricing list, visit our site on the web to get an idea of pricing. After your custom quote has been provided and you choose to move forward with booking, a retainer of a third of the total will be required to reserve your event date. The remainder will be due 3 days before the start of the event. The total can be paid at any time. Payments can be made via debit or credit card, Paypal, and we do offer Klarna. CORPORATE CLIENTS: Payment timelines can be discussed at booking to correspond with your organizations payment terms.
- What is your typical process for working with a new customer?
To ensure that your balloon decor will have all of the colors and customizations that you are requesting, please book 2 weeks or more in advance.
- What questions should customers think through before talking to professionals about their project?
Please only reach out to professionals if you are serious about hiring them. Thumbtack charges every professional a non refundable fee just for you to send them a message. Follow up is important. Please provide professionals with updates on whether you will move forward with them or if you have chosen to go another direction with your business.