It’s free with no obligation to hire
Hired 34 times
6 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
Credit card, Paypal
Photos and Videos
10 photos and 3 videos
Move out cleaning
Window cleaning (interior),
Pets in home
Kleen Bathrooms was amazing! Devonna was so friendly and left our new house spotless (including the fridge and cabinets!). Because of Kleen Bathrooms, we are excited to move into a clean house.Apr 27, 2018Verified
Do not like the company's internet based communication and payment system requiring use of credit card. Company is based in Cleveland not in Cincinnati. I received two notices that payment would be made by check after an email said I needed to pay by credit card. I was confused but I emailed that to their office and wanted confirmation that I can pay by check. I did not receive an email confirming. When I gave check to the woman who cleaned my house she said she cannot accept a check. When she called her office and told them she completed the cleaning right in front of me the charge came across my phone as a charge to my credit card without wanting to knowing if I was a satisfied customer or not. I figure with that lack of communication if I was not satisfied, this company would be difficult to work with to get it right. The women who cleaned my house were very professional.Apr 30, 2018Verified
Very expensive. Got the job half done and i had to call them back to finish up. Did a great job on cleaning the fridge and bathroom. Not so great on kitchen cabinets and surfaces.Sep 19, 2019Verified
The person who cleaned was kind courteous and prompt. However, her cleaning skills were poor. I was very specific that the home was a rental property and would be completely vacant. The cleaning person would need to bring all cleaners and vacuum cleaner. I ended up buying 30 worth of supplies and cleaning myself after she left. Her equipment did not work. We were specific on our needs as a move out cleaning to put home on the market. We paid extra for a deep cleaning. I was charged 3 extra hours for her to vacuum the basement. The basement was not vacuumed because vacuum cleaner broke. The master bath had mold on toilet and calcium on faucets and toilet. All you need to buy is calcium cleaner. I spent 2 days rushing to clean, when I received a call and explained the situation I basically hung up on. Disappointing.Apr 15, 2018Verified
The cleaner was great -- friendly, professional and efficient. She did a fantastic job!Dec 16, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?We use a flat-rate pricing model based on the number of bathrooms and bedrooms in your home. With our A-la-carte pricing, you can easily add extra services, for one cleaning, or for every cleaning. With our mobile apps and online account, you can easily adjust your cleaning right from your phone. Our pricing is very competitive but fair, we look for the most seasoned cleaners we can find, and that requires us to charge a fair rate. The low price isn't always the best value! SAVE $25 off your first cleaning when you book online at our site - Use discount code “Save25” at checkout.
- What is your typical process for working with a new customer?Once you book with us, expect a brief phone call so that we can get to know you. We want to learn what's of particular importance to you so we can exceed your expectations. Please create your account and book on our secure website to get things started.
- What education and/or training do you have that relates to your work?Each of our background checked cleaners has years of cleaning experience. They use our standard 55-point checklist in addition to a customer-specific checklist to ensure the job is done right. We want to deliver Carefree Cleanliness to you.