FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the complexity of the return rather than a one-size-fits-all rate. Simple W-2 returns are typically lower, while self-employment, multiple income sources, or more advanced filings may require additional work. Before any work begins, clients are always informed of the total preparation fee so there are no surprises. At Luxe Tax Pro, we focus on value. Our goal is not just to file your taxes, but to make sure your return is accurate, compliant, and optimized so you keep as much of your money as legally possible.
- What is your typical process for working with a new customer?
We keep the process simple and efficient. New clients complete a short intake form and upload their tax documents securely. We review the documents and confirm all necessary information. The return is prepared and reviewed for accuracy. The client reviews the final numbers before signing electronically. The return is filed securely with the IRS. Most clients complete the entire process virtually, but we also assist clients who prefer more guidance throughout the process.
- What education and/or training do you have that relates to your work?
Our team stays up to date with current tax laws and IRS regulations through ongoing professional training and continuing education. With over 11 years in the tax industry, We work with a wide range of tax situations including individual returns, self-employed taxpayers, and clients with multiple income sources. Staying educated and compliant with current tax laws is a priority so our clients receive accurate and reliable service.