I had a leak going from my condo on the 3rd floor to the condo unit below me.
At first, I called RotoRooter to come out. They checked the leak area, said it was a pipe, and would take an hour to fix. After another 10 minutes, they said they would need multiple pipe repairs and they would need to pull out the bathtub itself to get to the pipes to replace them. They estimated it would take about 8-10 hours of work and cost anywhere around $3,500 to $4,500 dollars after labor and materials to fix. I was not buying their explanation. They charged me $229 dollars anyways for their 'hour' of work.
I looked on Thumbtack and Ron was the first one to respond. He came out the next morning, saw it was a different issue with a cracked seal around the tub drain, fixed, and repaired it for $145.
The most important thing to me is getting the right issue and fixing it. I trust Ron's professionalism and work quality. Ron also assured me if anything else came up, he would come back out to investigate. 5 stars for Ron and I would recommend him to others. I will use him again in the future if plumbing items come up.