FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a standard rate for residential and commercial cleaning. The standard price is for a basic cleaning. Deep cleaning is a little extra and I have a price list for things which aren't considered part of a basic house cleaning which I call "Special Touch".
- What is your typical process for working with a new customer?
There's really not a process. If the customer is interested in hiring my company they either send me a email or they call. Then we discuss what their needs and wants are. I ask for a description of their home and or apartment and we go over my pricing.
- What education and/or training do you have that relates to your work?
No formal education but I have worked in this field on and off for a least 35 years, with the last ten of working for Menorah Park- a senior facility which has a nursing home and independent living & assited living housing. Worked as housekeeper, team leader and also a supervisor.