|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|
About this pro
Horrible. Did not disclose that this is a time limited job. Barely got the kitchen cleaned with three people for the price. Went back but little difference from the first trip.Jul 24, 2018VerifiedCardinal M.'s reply
Hi Amy, We really worked hard for your home and made a massive difference from when before and after we visited! I actually use some photos of your home before and after in our advertising. I don't say this to slight you, I say it because I think you're underestimating how much work we did in your home. We cannot make old things look new. I believe you're being unfair in calling us "horrible", as if we were unethical or didn't show up. If you'd like to see the before and after photos yourself please let me know, I think you'd be surprised how good they look! Our customer support was extremely quick and responsive when you told us you were not happy. We sent a team back over for a second clean to make things right. Unfortunately it seems like you were expecting us to remove grout stains on entire floors, which as a maid service we are not suited to do, as I explained to you on the phone. A professional carpet cleaner has the equipment necessary to restore floors. For anyone reading this - please know we always do our very best and always stand by our guarantee of coming back over to fix any problem areas if you're not happy. We have tons of thrilled long term customers to stand by our work. Thank you, Nick
The ladies arrived on time. They were very pleasant. They also did what I asked of them. I am not sure that they truly worked quickly but at a more casual rate. I did not like that the younger woman went and opened some things and used them. I heard them laughing at something in one room, so I can only guess they were looking at something else of mine. They also leafed through a brand new book on the Cavs after I put it back in the box. But, they were extremely pleasant to have come. Very nice people.Jul 13, 2018Verified
Super easy to schedule and work with. Informative customer service rep too. They did a nice job, I'm happy with the bathrooms and kitchen especially.Jan 5, 2018Verified
Cardinal Maids was very pleasant to work with from the booking to cleaning. The cleaners they sent, I believe Melisa and Eric, were so nice and worked hard the whole time they were here. Thank you both!Nov 13, 2017Verified
Have just begun service with Cardinal Maids but the first visit was a good experience. So far communications with them has been very professional.May 19, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?That's what our customers love about our service, the easy to understand flat rate pricing! No guessing, no quotes, no last second add-ons. You know what you're paying up front!
- What types of customers have you worked with?The people we clean for range from busy young professionals, to retired folk, to busy family houses. Whoever you are, we can definitely help take a load off of your shoulders!
- Describe a recent project you are fond of. How long did it take?A customer recently called and needed a cleaning done ASAP! She had to pack up and leave home for out of town work over night. The problem was her family was flying into town and she needed her house cleaned up before their arrival! She gave us her garage code and we took care of the rest! Her family walked into a sparking house while she was still out of town. It was one of those moments where you take a step back and realize the benefit we brought to someone's life!