FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum project size is $1,000, and we offer fair, transparent pricing that reflects the premium quality and energy efficiency of our European systems. While we don't handle minor repairs or basic asphalt shingles, we focus on providing the best long-term value for complete window and roofing projects.
- What is your typical process for working with a new customer?
We start with a quick phone call to discuss your project, and then we highly recommend visiting our Cleveland showroom to see our quality and technology in person. After that, we perform free precision measurements within 100 miles and provide a detailed, no-obligation estimate.
- What education and/or training do you have that relates to your work?
Our team is trained to install top-tier European systems that are fully certified for the US market, holding official UL and NAFS performance ratings for maximum thermal insulation and wind resistance. We also work with Class 4 impact-resistant metal roofing approved under strict hurricane-zone standards, meaning it is legally proven to withstand severe hail and winds up to 120 mph. In our industry, these certifications are vital because they guarantee your premium windows and roof will easily handle Ohio’s toughest weather while keeping your home perfectly energy-efficient.