Sidekick Support

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Introduction: When it comes to home technology, everyone needs a sidekick. I provide neighborly tech support that makes you feel just like family! I am CBUS local who teaches at Ohio State. In my spare time I enjoy working with folks to help them get the most out of their desktops and laptops, mobile devices, or home audio/video/networking technology.

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Hired 3 times

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

4.8

4 reviews

5

75%

4

25%

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Forbes L.

Sep 25, 2017

Perhaps it's my millennial pride, but I'm not usually the type of person who will ask for tech support. I think I should be able to figure out how to use those three tv remotes and sync up the speaker,but then I spend hours on the internet trouble shooting and still come up short. Now I know I just need to call Don, who fixed my tech woes in no time and made me laugh along the way.

Andre G.

Sep 28, 2017

everything was as advertised. i needed someone to help set up my home theater and make all my tech devices work seamlessly. the tech was patient with my questions. was careful and worked quietly and neatly. i called fios and ring and they couldn’t help me troubleshoot my issues as well as side kick did. definitely have them in my contacts for future needs.

Robert E.

Sep 28, 2017

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Hired on Thumbtack

Don Leonard was probably the most computation professional service person I have ever used. He is a capable caring person. If I was in your business I'd hire him to train my other people in public relations. Bob Egan 1ebob234@gmail.com 6148486065

TV Repair Services

Joseph L.

Nov 13, 2017

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Hired on Thumbtack

I had a very last-minute computer and TV equipment set up need after moving into a downtown apartment. Don responded and showed up within a couple hours of my posting. He was great to work with and completed everything in a very timely manner. I would highly recommend Don. I will be moving again in 3 months and definitely plan on giving him a call.

Router Setup and Installation Services

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Don Leonard

FAQs

What is your typical process for working with a new customer?
Listening is the most important skill when it comes to making technology work for folks. Finding out what your specific needs are and hearing what kinds of problems you are having are important first steps when troubleshooting any technology issue.
What education and/or training do you have that relates to your work?
I have worked in the technology industry since high school and have been the go-to tech nerd for my family for more than 20 years. In my job at Ohio State I use technology on a regular basis. Let me be your technology sidekick!
What types of customers have you worked with?
I work with professionals who rely on technology to do their job. I work with novices who are eager to explore the opportunities and experiences that new technology can provide. I work with neighbors who are looking to take their home audio and home theater tech to a new level.

Sidekick Support

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