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Let me say that it has a pleasure having Joe do work for me. He is energetic and does a fantastic job. I am a repeat client and plan on having Joe do more work in the near future. Joe is an attention to detail kind of worker and was very respectful of my home. He always cleaned up after himself . He gave me a more than fair price for the painting he did. Joe definitely takes pride in his work. He did interior painting, minor repairs in my kitchen and patio, plumbing, replaced light fixtures, shower door installation, gutters. Joe is friendly, honest, helpful and has the talent and skills to complete almost any task. I highly recommend Joe.
Pat fixed our leaking box gutter and ended up needing to replace a significant amount of rotted wood. He completed everything in a timely manner in spite of multiple issues revealing themselves throughout the job. He communicated throughout and we could t be happier with his work. We will definitely hire him again.
I would recommend Jon to anyone. He is easy to work with and gives you options depending on what you want done. His pricing is competitive and he does what he says he will do. Jon installed new gutters with gutter guard which gave my house a face lift. I'm amazed at how much better my house looks. Very professional job and no more cleaning out my gutters!!!! Thanks Jon!
George was able to look at the project and leave a quote in the mailbox. He followed up with a call to schedule a meeting time and was actually able to install the gutters at that time. He was friendly and professional. He installed the gutters and gutter guards and cleaned up as if no one had been working. I highly recommend his worked based on communication and cost. Very fair.
We had our roof and gutters replaces, and the owner Matt was very helpful walking me through all the steps of the process. I was very impressed with everything they did, and would recommend them to anyone who needs a roof and gutters done. Thanks Again guys!
ACI added siding, replaced gutters, and did roof repair on a rental property. They were very communicative, honest, and took pains to keep prices fair. Highly recommended.
My hallway toilet was leaking through the sewer hole down to the basement. I explained what I thought the problem was to Brian via Thumbtack and over the phone. He brought a new wax ring to install on the bottom of the toilet and checked the water damage from the leaking. He and Amber diagnosed that it was only the wax ring that needed to be replaced. They suggested spray bleaching the area in the basement where the leak was so the black mold wouldn't spread. It only took 25mins to get the job done. They new exactly what to do and how to do it. They had the tools ready to go to make the job quick. I would recommend them to anyone who is looking for help with any household project.
Have a fairly large two story house that had problems with the gutters at some very high and hard to get to areas. The guys came out, did a great job. I plan to use these guys for any future roofing/gutter/Siding jobs I have in the future.
Hired for gutter/down spout clearing & cleaning. Fast & efficient with responding. Easy to set up an appointment with. Reliable, affordable & very friendly. Made me aware of minor roof damage. Offered to come out the next day to fix, again at very affordable cost! Would highly recommend & will keep for future!
I had seamless gutters installed within 7 days of accepting quote. The workers were very friendly, efficient and professional. They cleaned up after job was complete. Now I just have to wait for the rain ! Thanks Donna
I had a great experience with Darrin of Xclusive Home. He was very responsive, friendly and most importantly did great work! He installed seamless gutters on the house and detached garage, a mosaic tile kitchen back splash, quarter rounding throughout the house and caulked and sealed the bath and exteriors...all within a week! Darrin is a pleasure to work with and offers competitive pricing, I highly recommend Xclusive Home!
After a recent storm Jarrett knocked on my door. He introduced himself and offered a free roof inspection for possible storm damage. Not only did he find hail damage to my roof, but he also found damage to my siding, gutters, and garage door. He worked with my insurance and was able to get my insurance company to replace them with nothing out of pocket to me! His crews were very professional and work efficiently. Best of all the money I had been saving up for my old roof. I could then use to build the deck I've always wanted and install a new concrete driveway all of which Jarrett handled for me as well. I will recommend his company to family and friends. Melissa
Tim (owner) came out and gave us quotes on 2 separate occasions about a year apart for a roof replacement and for gutters/gutter guards/soffit/fascia replacement. 1st experience: Tim agreed to come out and give us a quote. I stated that someone would be at the house. My wife met Tim, who stated, “Oh, your husband isn’t here? How am I supposed to give you a quote and discuss the job when he’s not here?” The quote was not accepted (more on this later). 2nd experience: Tim sent me a request on Thumbtack to come out and give me a quote. I did not remember that he had been out previously to give us a quote on the roof. Upon arriving to our house, the first thing that he said was that he had been to our house before and if he had known, he wouldn’t have had to come out to measure for gutters. He stated this fact a few times throughout the conversation, which I responded with an apology each time as I truly did feel bad that he had to drive out to our house since he wouldn’t have had to if he had known he had been here before. Tim also stated that I had never responded to his quote from the roofing job. I apologized for this as well and stated that I did not remember receiving a quote. I acknowledged and apologized for not getting back to him as the quote must have been buried in my email. We discussed the job, and I stated that we wanted to change the color of the soffit and fascia to white. Tim asked immediately if we were sure that we wanted that color as it wouldn’t look good on the house. I stated that yes, we had decided on white because we were eventually going to replace the siding on the house. Tim then said, “Are you sure? It’s going to stick out like a sore thumb if you do white.” I stated again, that yes, white is the color we wanted. After talking about the job for a few more minutes, Tim asked that if he gave me a ballpark offer would we be willing to shake on it and agree to have him do the job, then he could come back with a more detailed quote. I informed him that I was looking at other contractors for the job and would be getting quotes from them for the next few weeks. I asked him to send me a quote and I’d get back to him in the next few weeks and let him know if we’d be accepting his offer or not. He then stated, “Well I would hope you’d give me the business since I’ve been out here twice already.” I gave him my contact information and he left. Please keep in mind that for the entire interaction, Tim’s attitude was not pleasant and it really felt like he was trying to guilt me by bringing up the fact that he had been to my house twice and tried to make me feel bad. Later that evening, he messaged me asking for my last name and email address which I had previously provided. He messaged me again the next day telling me he had emailed me the quote and asked if I had received it. I had not. I verified the email address with him, again, and he said that he had the email wrong and had resent the quote. I reviewed the quote and noticed it did not have the gutter guards that we had previously discussed on the quote, so I messaged Tim and asked for a revised quote. The quote came in at about $1,200 above competing quotes from other businesses. That was about 2 weeks ago. Today, I received a call and voicemail from Tim asking if I had any thoughts on the quote and if we could move forward with the job. As I was still evaluating contractors and getting quotes from additional businesses, I had not had the chance to discuss with Tim as I did not have all the quotes in to compare prices, so that’s why I had not contacted him. I also had stated when we first met that it would be a few weeks before I would have an answer. Since I was at work, I texted Tim back the following message (I have also attached a screenshot for proof) Me: Hey Tim, this is Trevor. Sorry I missed your call I am at work currently. Also apologize for not getting back to you but I’ve had contractors giving me quotes up til this week. Unfortunately, we have decided to go with someone else as they were $1200 below your quote. Thank you for your time. Tim: Lol. I see Please don’t call me again for quotes. Good luck to you! I then wrote out a reply and sent it, but upon sending the text I realized that Tim had blocked my phone number as the text did not go through. Due to this, I have decided to put my response to the business owner in this review. My response to the business owner: “And that kind of attitude is part of why you didn’t get my business. Just because you didn't get my business doesn't give you a right to be rude. Maybe price your quotes competitively and not be rude and have an attitude when you come out to give quotes (comment multiple times about how you've already been out to give a quote and try and make me feel bad, comment on how bad of a color choice we were making, comment on how we should give you your business since you've been out twice, etc). Also, maybe remember next time and don't submit a bid on Thumbtack if you don't want to come give me a quote. Also, here are a couple more "pro tips" for you since you don't seem to know how to relate with customers and get their business: 1. Don't bug people for an answer on a quote when they clearly state they'll get back to you in a few weeks due to the fact they are having multiple people look at a job 2. Get information right the first time, it shows attention to detail. Don't misspell customer names (name was misspelled on quote), forget to put information on a quote, forget the email address, etc. Maybe if you kept accurate records, you would’ve remembered that you’d been out to give a quote. It’s not the customers responsibility to remember the multiple contractors that have given quotes. 3. Be respectful to your customers. Don't make comments saying things like "oh your husband isn't here? How am I supposed to give you a quote when he's not here to discuss the job" (referring to your comments made to my wife when you gave us the quote for our roof.) 4. Don't intentionally try and make people feel bad and act entitled to business because you had to go out of your way for a customer (see reference to comments on the trip you made above) 5. Don’t comment on customer choices in a negative way unless they ask you for advice on the subject 6. Know your market. If you want to be competitive, then give quotes that are such. Giving a $1k+ offer above other quotes usually signifies to a customer that there’s no use in negotiating if you’re coming in that high. 7. Constantly work to improve your relationship with customers after the fact. I did some research a few weeks ago on BBB and saw the one ongoing issue you have with a customer and you’re fighting pretty hard against what the customer is saying instead of taking full responsibility for a job that you were contracted to do. Owning up to something, even if it's not your fault, would look so much better to prospective customers. Just some thoughts that come to mind, but what do I know. Good luck with your business, you’ll need it.” --End Response-- I can not speak to Tim’s workmanship, and I will not attempt to, there are other reviews for that. I personally did not have a pleasant experience with him and I wanted to put all of the details out there. I would highly recommend looking elsewhere for someone who is professional and deals with customers the right way.
Brian and his team did a great job sourcing and installing our 425' of wood split rail fence with Chicken wire. He worked with Menard's to source all of the material, I paid Menard's directly, and he only charged me for labor. Price was the most competitive of anyone I spoke with, and he completed the job using my suggested method of installation (gravel base for posts to allow water to escape, backfilled with concrete...stainless staples for chicken wire). Had a small misunderstanding on the permit, but in the end Brian took care of this. I highly recommend Brian for fence work.
I was having an issue with the gutters on my house causing the basement to flood. Matt came out and assessed the problem. He returned a day or so later and installed larger gutters. He also explained how the drainage system words. Most importantly, Matt offered to come back-on his own time-to check that everything was working properly. I highly recommend Build O.H.I.O.
Jeff was very professional. He took care of everything. All I had to do was call in a claim with my insurance, and then he met with them and was able to get me a whole new roof, new siding, and new gutters. My house looks so much better now, and my only expense was my deductible. Thanks Jeff!! I would recommend him to my friends.
Chris arrived on time and went straight to work. We were having new gutters installed along with a gutter-guard product to prevent leaves and debris from clogging up the new gutters. Everything finally flows as it should and looks great. They left the outside very clean which is important to us. I would recommend Gutter King to anybody looking for a great job at a very fair price and completed even faster. Thx again to Chris and the crew! Scott R.
installed new gutters on my home. was quick and professional. very knowledgeable and experienced. i will definitely be referring him to friends and family.
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We offer quality installation at reasonable prices. We have 20 years of experience! We have A+ rating with the BBB of Ohio. We are fully insured! We are experienced, guaranteed and neat.