FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the size and condition of the home, the type of cleaning requested, and the frequency of service. We provide a clear estimate before scheduling, either through an in-person visit or by reviewing photos and videos. Any additional services are discussed and approved in advance.
- What is your typical process for working with a new customer?
We begin by learning about the customer’s home, cleaning needs, and preferred frequency. We can provide an estimate in person or through photos and videos. Once the price and scope of work are approved, we schedule the cleaning and confirm the arrival window. Our team brings the necessary cleaning supplies and follows up to ensure the customer is satisfied.
- What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on residential, commercial, move-in, move-out, deep cleaning, and short-term rental work. Every team member receives practical training in our cleaning methods, product use, attention to detail, customer care, and safe handling of surfaces and appliances.