We hired Spot-Free Floor Care to clean 4 areas and a set of stairs. We couldn’t be happier with the results -- our carpets look brand new after 11 years!
From the first contact, I got a response directly from the owner, Larry Kruse, and he was the one to come and do the work. Not only did he do a great job, his entire operation is very professional. He was responsive to my emails, punctual, dressed in a uniform, had a professional vehicle (which isn’t always the case with a small company) and his prices are reasonable.
Before starting, Larry took the time to ask me for any specific trouble spots and to give me some options. When I decided to go with a basic option, he did not pressure me to add any extras, but let me know it was available down the road should we want it later. We have a new puppy who is finally housebroken, so we definitely had some pet accident spots that I was not able to get rid of on my own. We’re very pleased with the results!
When he was done, Larry told us about his one-month guarantee to come back free of charge if we weren’t completely satisfied – I’ve never gotten that offer before from any carpet cleaner. The carpet was dry in a couple of hours which is also faster than any other company we’ve ever used. We highly recommend Spot-Free Floor Care.