FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent — no hidden fees. Each quote depends on the size, fabric type, and condition of your furniture or carpet. We also offer bundle discounts (for example, couch + chair or carpet + rug). Send a quick photo, and we’ll give you an exact price right away.
- What is your typical process for working with a new customer?
We start with a free quote — usually from a few photos. Once confirmed, we schedule a convenient time and arrive fully equipped. After inspection, we explain the process and begin cleaning using professional hot(or cold)-water extraction. When we’re done, everything is clean, fresh, and ready to use within hours.
- What education and/or training do you have that relates to your work?
Our technicians are trained in upholstery and carpet care using professional Mytee hot-water extraction systems and eco-friendly cleaning solutions. We constantly test new techniques and products to ensure the best results for our clients.