I selected North Coast Masonry because the website beautifully displayed many of the jobs that the company had performed. But the main reason I selected this amazing company is because they clearly knew what they were doing. There were so many positive things that happened today that I'm not sure if space will permit. But here goes: When I first met Tim Laurenzi, he was pleasant, professional, respectful, and appeared to have a working knowledge of what I was looking for at my parents' residence. His cost to repair (actual rebuild) the porch steps was conservative. The prior month, I had hired a handyman to rebuild the steps & the job he did was a nightmare!! In fact the entire process of dealing with him & his crew was horrifying! Sometimes they would come for about an hour & then leave. They left pieces of bricks & trash strewn about the yard. There was very little communication between the "boss" & me. When he did say anything, he talked over me & made excuses. Sometimes it would be days before they would returne. He requested 1/2 money before the job & 1/2 money concluding the job. He left his buckets & broken up bricks next to porch. I had to have someone help me move them so that we could get into the driveway. After waiting 3 days for him to return & pick up his buckets filled with more broken up bricks & food wrappers, I called him.There's just so much more. But contrasting with North Coast Masonry, these 3 gentlemen were professional, respectful, friendly, gave eye contact when I was speaking to them. Tim notified me when he was coming & confirmed the appt. He & his crew arrived on time & worked tirelessly all day. I remained inside caring for my parents; but besides their tools, there was no loud music, no loud talking, they worked to get the job done. They used tarp to place their tools & material on...again respectful (of the property). They used "real" tools! Tim & his crew built beautiful steps in ONE DAY!!! They worked consistently and professionally & completed the job they set out to do. While Tim & I were going over all the work, one of our neighbors commented on how great the steps looks!! They all witnessed the devastation we went through to get new steps. I was very impressed with Tim Laurenzi & his 2 crew members. I would absolutely without hesitation recommend North Coast Masonry to anyone who want the job done right!!