Do you have a standard pricing system for your service? If so, please share the details here.
I have my prices listed on my website. I offer both flat rate and hourly depending on the issue.
How did you get started doing this type of work?
I started by supporting my college as I went to school. I then decided I really enjoyed IT, and started working for a local computer shop. I was promoted to a network support position and over time, move along with my carrier. I now support 500+ users at multiple locations at my day job. I have been in IT for over 15 years!
Thubtack offers me the opportunity to offer my skills to people who really need it at an affordable price.
What types of customers have you worked with?
The most common calls are to fix non-booting systems due to virus / spyware issues. Some issues just require offering my clients a simple and cost effective options to prevent future issues as well.
I try to be both a service professional, but also an teacher.
What advice would you give a customer looking to hire a provider in your area of work?
Trust is key. The person you hire needs to both have the skills, but also the ability to teach the customer about the issue / service. You should ask upfront questions and get honest answers in plain English.
What questions should customers think through before talking to professionals about their project?
Not every problem has a simple solution. Even today, some things are not possible with today's technology.
Not every computer pro is equal and not every pro will be a right fit. We have limits too. The more information you give us the better I can decide if I am the right fit for your issue.