About this pro
Scott fixed my sister's computer. Apparently, a virus had completely disabled it but he was able to find the problem and then fix it. I thought he was very attentive and reasonable. I was satisfied with the service he provided.Jan 16, 2014Verified
We were having trouble with one of two monitors staying on for a new PC. Scott diagnosed the problem right away. I was extremely impressed by his technical knowledge. He quickly fixed the problem and gave us a tremendous amount of valuable information regarding our PC.Dec 31, 2013Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I have my prices listed on my website. I offer both flat rate and hourly depending on the issue.
- How did you get started doing this type of work?I started by supporting my college as I went to school. I then decided I really enjoyed IT, and started working for a local computer shop. I was promoted to a network support position and over time, move along with my carrier. I now support 500+ users at multiple locations at my day job. I have been in IT for over 15 years! Thubtack offers me the opportunity to offer my skills to people who really need it at an affordable price.
- What types of customers have you worked with?The most common calls are to fix non-booting systems due to virus / spyware issues. Some issues just require offering my clients a simple and cost effective options to prevent future issues as well. I try to be both a service professional, but also an teacher.