PC Guru - Zanesville, LLC.

Zanesville, OH

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About this pro

How does your service stand out?

We offer fast, affordable tech services. We service PCs, Macs, iDevices, home and small business networks, and much more. Also, you tell us what you need, and we will build it! All PC Guru – Zanesville, LLC. computer systems are built for maximum performance, reliability, and their ability to be upgraded. Our systems are built with nothing less than premium-quality components. No system is built that cannot uphold our name! Custom Build: Our systems are blazing fast and built to last for years to come. PC Guru – Zanesville, LLC. only uses trustworthy, name-brand components to build our custom-computer systems. We customize each computer to work the best with any program or application that you may use. Whether it's for the office, multimedia, audio / video editing, gaming, or just browsing the Internet – our custom-computer systems will perform! Other computer companies take days to do the work that we complete in hours. We also offer competitive prices that complement our convenient and speedy service.

What do you enjoy about the work you do?

I like working directly with my customers to ensure their needs are met to the fullest, and to open them to ideas and explore routes they didn't know about. With PC Guru – Zanesville, LLC., you will have no contracts or unused blocks of time – and best of all – no more wasted money! Here are just a few other services that PC Guru – Zanesville, LLC. can provide: * Locate and exterminate running viruses * Identify and eliminate spyware applications * Install new software on your computer * Assist with hardware installation * Replace broken laptop screens * Solve pesky computer glitches * Unlock hidden features on your computer * Assist with your printer or other peripheral devices * Teach you the best way to securely maintain your computer * Increase the security of your Internet connection And much more!
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Location

Zanesville, OH 43701

Years in business

21

Number of employees

1

Times hired on Thumbtack

4

Reviews

11 Reviews
  • Britni R. Nov 1, 2015
    Tim is always professional, reasonably priced, and honest. He completes each job in a timely fashion and goes above our expectations. We will continue to hire him for all of our computer/network needs!
    Replied to Britni R. - Nov 2, 2015

    Thanks Britni! You and Michael are awesome customers to have! Look forward to meeting any computing need you may have in the future. -Timothy Addis PC Guru Zanesville, LLC.

  • Nancy H. Oct 27, 2015
  • Marianne E. Oct 26, 2015
    I was in charge of organizing my High School Reunion and am not computer savvy. I contacted Tim at PC Guru who went above and beyond numerous times during the course of the Reunion planning. Tim designed our Class Logo, T-shirt, and Banners. He was professional and answered my questions promptly. I recommend him without reservation.
    Replied to Marianne E. - Nov 2, 2015

    Thanks Marianne! It was my pleasure! =D

  • Britni R. Nov 1, 2015
    Tim is always professional, reasonably priced, and honest. He completes each job in a timely fashion and goes above our expectations. We will continue to hire him for all of our computer/network needs!
    Replied to Britni R. - Nov 2, 2015

    Thanks Britni! You and Michael are awesome customers to have! Look forward to meeting any computing need you may have in the future. -Timothy Addis PC Guru Zanesville, LLC.

  • Nancy H. Oct 27, 2015
  • Marianne E. Oct 26, 2015
    I was in charge of organizing my High School Reunion and am not computer savvy. I contacted Tim at PC Guru who went above and beyond numerous times during the course of the Reunion planning. Tim designed our Class Logo, T-shirt, and Banners. He was professional and answered my questions promptly. I recommend him without reservation.
    Replied to Marianne E. - Nov 2, 2015

    Thanks Marianne! It was my pleasure! =D

  • Robert B. Jun 26, 2015
    Computer Repair
    Verified Review
  • Robert M. May 5, 2015
    Computer Repair
    Verified Review
  • Raymond L. Sep 10, 2013
    Professional approach to ensure my computer and software needs where met. If you need help this is the guy to call. Tim made sure all my questions were answered and offered great advise going forward.
    Replied to Raymond L. - May 31, 2014

    Thanks Raymond! Glad to hear all is still working well. The pleasure was all mine!

  • Mike S. Aug 29, 2013
    Tim's customer service is outstanding. My new hard drive is working great. I would highly recommend his services to my friends and family. Good work. Good price. Can't beat that. :)
  • Craig S. Jan 20, 2011
    Tim at PC Guru did a wonderful job on my computer. It would not boot up and is running tip - top now. I would, and do recommend this service to anyone who needs computer service.
  • Sean R. Jun 26, 2010
    I've been using PC Guru for years. I've always been completely satisfied with response time and most importantly the price, This is a very good company and I recomend them to my family and friends.
  • Steve S. Jun 25, 2010
    Tim Addis has worked on my computer to fix a virus, has updated my computer, built a new computer and each and every time I have called on him he was there when he said he would be and is so professional. I don't know what I would do with out him. Tim certainly knows what he is doing and does it very well. Steve Shirer
  • Mark T. Jun 25, 2010
    PC Guru built us a custom computer last year. The system runs great, and my wife loves it! Tim even took the time to show us all the new features of our PC. We will definitely will use them in the future! Thanks! Mark and Barb Thompson

Q&A

What is your typical process for working with a new customer?
Initial free phone consultation to determine the issue. Then schedule an assessment in person to confirm issue the proceed as needed; replace broken or failed hardware, remove viruses / malware from a system, upgrade outdated and unsupported operating systems and software, or, build that blazing fast new system that meets their needs to the fullest.
What types of customers have you worked with?
* Locate and exterminate running viruses / malware *Replace broken laptop screens * Identify and eliminate spyware applications * Install new software or reinstall operating system * Hardware installation and upgrades * Solve pesky computer glitches * Assist with your printer or other peripheral devices * Teach you the best way to maintain your computer * Increase the security of your Internet connection and computer *Any and All Graphic and web design projects from logo design and single paged web design, to multi page web design or print media design.
What advice would you give a customer looking to hire a provider in your area of work?
Good Security Standards follow the "90 / 10" Rule: 10% of security safeguards are technical. 90% of security safeguards rely on the computer user ("YOU") to adhere to good computing practices Example: The lock on the door is the 10%. You remembering to lock the lock, checking to see if the door is closed, ensuring others do not prop the door open, keeping control of the keys, etc. is the 90%. You need both parts for effective security. What Does This Mean for Me? This means that everyone who uses a computer or mobile device needs to understand how to keep their computer, device and data secure. Learn "good computing security practices." Incorporate these practices into your everyday routine. Encourage others to do so as well. Any issues that require professional attention call PC Guru - Zanesville, LLC.
What questions should customers think through before talking to professionals about their project?
Have I kept my software and security patches up to date? Configure security settings for your operating system, Internet browser and security software so they are kept up to date on security updates.