PC Guru - Zanesville, LLC.
About this pro
19 years in business
5 hires on Thumbtack
Tim is always professional, reasonably priced, and honest. He completes each job in a timely fashion and goes above our expectations. We will continue to hire him for all of our computer/network needs!Nov 1, 2015Tim A.'s reply
Thanks Britni! You and Michael are awesome customers to have! Look forward to meeting any computing need you may have in the future. -Timothy Addis PC Guru Zanesville, LLC.
Robert B.Jun 26, 2015Verified
- What is your typical process for working with a new customer?Initial free phone consultation to determine the issue. Then schedule an assessment in person to confirm issue the proceed as needed; replace broken or failed hardware, remove viruses / malware from a system, upgrade outdated and unsupported operating systems and software, or, build that blazing fast new system that meets their needs to the fullest.
- What types of customers have you worked with?* Locate and exterminate running viruses / malware *Replace broken laptop screens * Identify and eliminate spyware applications * Install new software or reinstall operating system * Hardware installation and upgrades * Solve pesky computer glitches * Assist with your printer or other peripheral devices * Teach you the best way to maintain your computer * Increase the security of your Internet connection and computer *Any and All Graphic and web design projects from logo design and single paged web design, to multi page web design or print media design.
- What advice would you give a customer looking to hire a provider in your area of work?Good Security Standards follow the "90 / 10" Rule: 10% of security safeguards are technical. 90% of security safeguards rely on the computer user ("YOU") to adhere to good computing practices Example: The lock on the door is the 10%. You remembering to lock the lock, checking to see if the door is closed, ensuring others do not prop the door open, keeping control of the keys, etc. is the 90%. You need both parts for effective security. What Does This Mean for Me? This means that everyone who uses a computer or mobile device needs to understand how to keep their computer, device and data secure. Learn "good computing security practices." Incorporate these practices into your everyday routine. Encourage others to do so as well. Any issues that require professional attention call PC Guru - Zanesville, LLC.