Heartland CPR

Oklahoma City, OK

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About this pro

How does your service stand out?

We put the customer first. We can come to them if they meet a minimum class size. If they can't or are simply an individual in need of training, we offer many class options to choose from (posted and updated constantly on our website calendar). Our prices are all inclusive, no hidden charges or surprises later on. AHA materials are costly and mandatory...we don't expect you to find and purchase those seperately;they're already included in our pricing so you only have to worry about getting yourself to class and let us handle the rest. Our certification cards are good for two years (all American Heart Association courses are 2-year certifications). Before comparing apples and oranges, compare not only the price but also whether that is something that is going to require recert in one year or two. That cheap option isn't so cheap if you have to do it twice as often.

What do you enjoy about the work you do?

We get to meet many new people. What we do has the potential to change the outcome of an emergency and potentially save a life, so we sometimes hear from those we've trained after they have used their training. Those stories remind us that what we do makes a real difference in real lives!
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Location

Oklahoma City, OK 73127

Years in business

13

Number of employees

9

Times hired on Thumbtack

35

Reviews

8 Reviews
  • Celeste H. Apr 22, 2016
    CPR Training
    Verified Review
    Replied to Celeste H. - Nov 30, 2016

    Thank you for your review, Celeste!

  • Vanessa C. Apr 16, 2016
    CPR Training
    Verified Review
    I enjoyed the entire class.
    Replied to Vanessa C. - Apr 17, 2016

    Thank you for taking he time to review, Vanessa!

  • Vallie C. Mar 28, 2016
    CPR Training
    Verified Review
    i was unhappy that due to my schedule i could not reschedule because i had already done it once
    Replied to Vallie C. - Apr 17, 2016

    We regret that you are unhappy; however, as stated in the terms you accepted, the deposit (half the class fee) is forfeited when you move from class to class because it makes scheduling equipment and instructors impossible and documentation and overhead are costly expenses. We already made one exception and moved you, telling you that it was a one-time courtesy and to choose carefully because it couldn't be repeated...yet you wanted to move again. As was explained to you, there are a limited number of seats available much like a concert or series of performances and you'd certainly not expect to be able to transfer from one date/time to another. We simply can't bear the consequences when an individual cannot manage their schedule and must put those consequences back on the individual. The resulting rework when paying a single class fee based on what should be a minimal amount of time spent on each individual makes your request for unlimited moves between classes unreasonable and something that simply cannot be accommodated.

  • Denise E. Jan 3, 2015
    CPR Training
    Verified Review
    very good class, experienced teacher, warm and fun presentation. Highly recommend Heartland CPR for classes.
    Replied to Denise E. - Jan 3, 2015

    Thanks for your review Denise!

  • Jessie S. Oct 28, 2014
    This was an extremely positive experience. The classroom setting was low pressure. Instructions were great and the class was small so there was adequate practice time and I was able to ask questions easily. Ginger went out of her way to work with my scheduling and was amazing in doing so. Josh was a great instructor, very friendly and interactive.
    Replied to Jessie S. - Oct 28, 2014

    Thanks for your review, Jessie!

  • Maria H. May 30, 2014
    Very awesome instructors. The class was with a small group which is great. I would recommend highly to others.
    Replied to Maria H. - Oct 28, 2014

    Thanks for your review!

  • Kimari R. Sep 24, 2013
    The instructor was extremely knowledgable and professional. Thoroughly enjoyed the course, great length without being too much. Would recommend to others.
    Replied to Kimari R. - Sep 24, 2013

    Thanks for your review! I thoroughly enjoyed meeting you all and spending the day with you all.

  • Twana R. Sep 14, 2013
    CPR Training
    Verified Review
    The cpr/first aid class was held in a comfortable but professional venue. The instructor was very personable and knowledgeable. I enjoyed myself while learning.
    Replied to Twana R. - Sep 24, 2013

    Thanks for your review!

Q&A

What education and/or training do you have that relates to your work?
AHA instructors have strict continuing education and re-education each time the science guidelines change. We are also audited on a regular basis and serve as AHA faculty.
How did you get started doing this type of work?
My husband is the EMS Chief at Edmond Fire Department. He would get transferred calls all the time asking where someone could find CPR or First Aid training. Since he didn't have a consistent reliable place to recommend, we began this business as something I could do in my spare time until the kids are in school and I could go back to my "real" profession. Years of growth and happy customers later, managing this business and several additional instructors, this has become my passion and profession.
What types of customers have you worked with?
General Class Information: A minimum class size of 6 participants applies to all classes. Don’t have 6? We can combine you or your group with another small class with flexible scheduling. Discounts offered for large classes. We combine American Heart Association (AHA) video-based teaching, verbal instruction, printed material, and hands-on skills practice using our manikins. AHA certification cards are provided upon completion of course certifying the participant for a period of two (2) years. Emergency/Individual Classes: We have also begun offering “emergency” individual classes for those needing training with only a few days notice. I must charge 2.5 times the regular cost of certification to accommodate these short-notice class needs. A pricing schedule is also available for two or three individuals desiring a combined short-notice class.
What advice would you give a customer looking to hire a provider in your area of work?
When looking for a CPR or First Aid class (or more advanced class such as ACLS or PALS), pay attention to more than simply price. There is a lot of difference between instructors and training companies. Some quote a "cheap" price to get a large quantity of business from those shopping around...what's not disclosed many times is that they don't provide REQUIRED materials and expect you to purchase textbooks, proof of certification, or supplies in addition to that course fee. Once you add it all together, your "cheap" class isn't so cheap anymore. But then a higher cost doesn't always equal quality...check things like references, testimonials, and reviews as well as how long they have been in business. That will make all the difference if you lose your certification card and need to be able to contact someone to help you prove it. If they are here today and gone tomorrow, you'll have to start all over. Be more concerned with quality training than how cheap or how fast they can have you in and out. Huge, "cattle-herding" classes which amount to little more than selling certification cards are not conducive to learning something as crucial as CPR. Quality instructors and training companies know that and stake their reputations and livelihoods on it.
What questions should customers think through before talking to professionals about their project?
What is included (and not included) in the price? What must I purchase or provide for class? How do I prepare for my class?