Russell’s Cleaning Services
It’s free with no obligation to hire
Current Top Pro
Hired 88 times
12 years in business
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Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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This was the first time I have had my carpets cleaned since I purchased my home over 8 years ago. I didn't have high expectations when it came to getting rid of the old stains and odors. I was truly impressed from the introduction! Mr. Russell was early! He was professional, kind and respectful. In addition to his cleaning, he identified a separate issue dealing with my plumbing that needs to be addressed as soon as possible, and provided instructions on how to effectively communicate the issue with a plumber. Mr. Russell cleaned/steamed/deodorized all of my floors and stairs BEYOND my expectations! I would be honored to refer anyone to him for carpet cleaning needs.Apr 30, 2020Verified
I had a wonderful experience with my carpet cleaning - he was efficient and did a great job. He made my rug come back to life! I will definitely use him in the future.Feb 4, 2020Verified
My carpets were extremely clean and smelled amazing!Dec 18, 2019Verified
Amazing job. He was fast and efficient. The carpet looks great. I cannot believe the stains he got out. Highly recommend and will be using again in the future. Clean smell that is not overbearing at all! Very personable! Thank you!!Jan 7, 2019VerifiedRussell’s Cleaning Services's reply
Thank you for the opportunity
Jermaine was stuck in traffic during yesterday's horrendous flood and called to say he would have to come today. He arrived right on time and had to listen to us talk while he did his job. He was quite a conversationalist while he cleaned our carpets and chairs. I would recommend him to anyone. He did a wonderful job.Jun 7, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Customer should know that we do honor the Military and also senior discounts. Also my pricing is upfront but just reach out and let me know that your Military or Senior and I will adjust price accordingly.
- What is your typical process for working with a new customer?For new customers I provide first time discount. Then I can send references and pics if needed, schedule and go out perform
- What education and/or training do you have that relates to your work?Me and my techs have had carpet cleaning training in class and in the field. To go further I’ve had chemical training and certified at Ecolab university in St. Paul Minnesota. There I learned how to kill bacteria that cause bad odors, controlling allergens and sanitizing all surfaces.