What education and/or training do you have that relates to your work?
Eight hours of continuing education are required each year to renew your inspector's license, but the professional organization we are members of, InterNACHI, requires we have 24 hours a year. We easily excess even this standard every year.
How did you get started doing this type of work?
Our lead inspector, Edward has been in home renovations for twenty years. Seeing so many problems that home owners wanted repaired, has given him an insight into which types of defects will lead to major problems in the future. Sometimes an ounce of prevention really is worth a pound of cure. When he decided to change careers, he knew his past experience as a renovator would give him an edge over others.
What advice would you give a customer looking to hire a provider in your area of work?
Ask a lot of question because not all inspectors are equal. Some in the home inspection industry are retirees from unrelated fields, who are looking for a way to keep busy. Ask about the inspector's background. Ask how long the inspection will take, if they say an hour, you may not getting a complete inspection. Ask what style of report they use, narrative style reports are best because they give more complete information. Ask if the inspector is licensed, what professional organizations they are members of, do they have client reviews and where can you find them.
What questions should customers think through before talking to professionals about their project?
The home inspection industry is regulated by the CIB - Construction Industries Board. They are charged with licensing inspectors and enforcing the law that governs home inspectors. This law lays out the SOP - standards of practice which is a list of items every inspector is required to check on each inspection. The list is so extensive that no one could do it in just one hour but at New Horizons Inspections, we don't believe the minimum requirement is a good job. We always exceed the minimum.