FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We Provide Competitive quality driven Roof estimates. We do not offer cheap products, rather quality and professional installation with a industry leading warranty. We provide Military Discounts.
- What is your typical process for working with a new customer?
Free Roof Inspection – We send a qualified roofing specialist to inspect the roof, document findings with photos, and explain any damage or concerns in plain terms. Clear Estimate & Options – We provide a detailed written estimate along with material and style options so the homeowner can make an informed decision. Guidance on Insurance or Financing – If it’s an insurance claim, we walk the customer through the process step-by-step. If it’s a retail job, we review our strong financing options. Scheduling & Installation – Once approved, we schedule the job promptly, use vetted and qualified crews, and keep the homeowner updated throughout the project. Final Walkthrough – After completion, we conduct a final inspection with the customer to ensure they are 100% satisfied, and we provide before-and-after photos for their records. Follow-Up – We check in after the job is complete to make sure everything is perfect and invite feedback or reviews.
- What education and/or training do you have that relates to your work?
We have over 30 years of hands-on experience in the roofing industry, covering every aspect from inspections and repairs to full roof replacements. Over the years, I’ve worked with a wide range of roofing materials, project types, and customer needs, continually updating my knowledge to stay current with the latest installation techniques, safety standards, and industry best practices. This depth of experience allows me to quickly identify issues, provide accurate solutions, and deliver high-quality results for every customer.