FAQs
- What types of customers have you worked with?
Our tuning is done with a combination of the Peterson 490ST strobe tuner and by ear. The tuning process normally takes around 1 - 2 hours. There is a $10 trip charge if over 15 miles from our office and a $20 trip charge if over 30 miles. We also offer a complete piano service. Our complete piano service included a tuning, internal cleaning, cabinet reconditioning, inspection, basic action regulation and lubrication, key-bed cleaning, basic balancing and lubrication. Makes almost any piano play like new.
- What advice would you give a customer looking to hire a provider in your area of work?
Piano tuning is an art. It's not just the equipment that makes a good tuner nor the school in which he learned. It's a combination of skill, experience, and passion that makes a good tuner. Our belief is that in order to provide excellent service to you, our customers, every technician that works with Prestige must have a passion for the trade. And thats exactly what's made our company and what drives us to continue providing the best service at the best prices available. The owner of Prestige Piano Inc. J.D. Ford, apprenticed under his father, who started tuning pianos in the 1960's. The trade has been in the Ford family for over 40 years and is still going strong. It's this experience, in combination with the top of the line Peterson 490ST strobe tuner used by Prestige, that allows us to offer the best tuning possible. You will find tuners saying that the only way to achieve a perfect tuning is by ear, but that couldn't be any farther from the truth. Technology has advanced since the early 1800's and tuning by ear only drastically increases the room for error in the tuning process. The same goes for tuners that can't tune by ear and fully rely on nothing but a machine. The only way to achieve a perfect tuning is with a strobe tuner and a well-honed ear. We also stretch tune to exact specifications on all pianos that have the proper resonance. Our strobe tuners are accurate to 1/1000 of a semitone and our technicians are some of the best in the country.