Our shelving units in our closet ripped out of the wall, requiring repairs and re-installation. Our experience was great on all levels. His initial response was quick, he followed up quickly with a visit for an estimate, he texted when he was going to be a little late, he listened to what the problem was and what we wanted. He scheduled the job very promptly. His work was excellent, he did a couple of other very small jobs while he was at our house that we asked about at a small charge. His price was very fair. He was a joy to work with. We will use him again in the future and recommend him to others. We were so pleased with the overall experience we added a tip to the invoice cost.