FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
all bids are calculated by time and material costs per our estimate no additional cost if we inaccurately estimate. if the costumer wishes to add work mid project an addition to the bid may be negotiated at any time.
- What is your typical process for working with a new customer?
>phone conversation >job walk if needed >informal, verbal estimate and schedule on phone or during job walk >formal, written estimate and schedule following phone call and job walk. >acceptance of estimate and schedule >start of work to completion. >final job walk where costumer can accepts work or bring up any concerns >we address any and all potential concerns >end of job and payment of service provided following costumer satisfaction