It’s free with no obligation to hire
Hired 499 times
11 years in business
(Pacific Time Zone)
midnight to 12:00 a.m.
Credit card, Cash, Paypal, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
After my PC had the infamous "Preparing Automatic Repairs" infinite loop, I gave Ron a call and he gave me great advice that fixed my computer. He didn't even have to come out to help me, and he didn't even charge me! I consider myself decent with PC's (built the offending one myself), but Ron definitely is a pro. Thanks again Ron!Aug 5, 2018Verified
This was a great experience...unlike those I've had in the past with computer repair. He picked up the computer on Saturday afternoon, and returned it on Sunday morning. Ron is very personable and helpful.Feb 25, 2018Verified
After countless disappointing, trial and error experiences trying to fix my computer everywhere else. In the end all it took was one visit from PC-Triage. Ron did an great job and was easily able to solve the problem. He was very knowledgeable and was able relate what was wrong and what needed to happen to fix it in a very easy to understand way. Overall excellent service and now I know exactly who I need to call for any future computer repairs.May 5, 2017Verified
What Ron accomplished in a single 24 hour period would have taken days or weeks for the normal course of computer repair. Most importantly Dell told me I would not be able to recover my data from a damaged Hard Drive and data recovery firms quoted weeks and thousands of dollars to recover what Dell refused to look at. Ron recovered my data, replaced the hard drives in both my and my wife's computers, and reinstalled the operating systems for a fraction of what others would have charged. And he picked the computers up from our home, dropped them off and did this ALL IN 24 HOURS!Oct 25, 2017Verified
What a delightful experience! Ron took what was a very negative experience with Dell to the best computer repair experience ever! His kind and witty demeanor coupled with obvious expertise made my problem disappear! He picked up the same day I called and delivered my laptop back to me the following morning. Amazing customer service! Thank you 😊Apr 2, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?As a rule I do not charge by the hour, I wouldn't want to pay someone by the hour to watch a green line go across a screen. So I charge by the job, most jobs I have done before so I have a good idea what it takes to do the job.
- What is your typical process for working with a new customer?I pick-up and deliver it's part of my service, so the first things I need are a phone number and an address. We decide on a time and I show up to ether do the work or pick-up the computer depending on what needs to be done.
- What education and/or training do you have that relates to your work?My education and training mainly come from 60 years of living, sure I went to school to learn computers sadly what I really learned was how to talk computereze, what I say to that is, who cares. I do not talk that way so what was the point? I fix things, it's not rocket science there is no hocus pocus, I like what I do and I do not have to act like some kind of know it all.