PC-Triage
PC-Triage

PC-Triage

Offers remote services
Offers remote services
contact for price

Responds within a day

Introduction: I truly care that your computer works, and works well. The fact you need a computer for work, home, play, relaxation and communication is important to me. I will in all cases strive to complete your computer in a timely and least expensive manner as possible. I pickup and deliver your computer at NO extra charge because I believe in service. People, places and things. People; the people are what the whole thing is about everything starts and ends there. I know computers are a pain in the butt and far from being user friendly, in fact I find the term just silly, I have other adjectives however; silly will have to do. People are what use computers, people are what need computers, people are what need help with computers, I would say people are the most important part of any endeavor, without them you could truly ask the question, who cares”? Places; I am very lucky to go to many locations that I may never be able to go if it were not for my profession, some are dark and lonely while others are exciting and interesting but no matter, always a treat. Things; I am very satisfied taking things that do not function or are having issues and correcting the problem. I often liken it to a Chess match, I will win, because I believe I will win, and because after all a computer is just a thing.
Overview

Hired 617 times

206 similar jobs done near you

Background checked

1 employee

15 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2016

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2017

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2018

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2019

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2022

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

14 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

466 reviews

5
96%
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3%
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Read reviews that mention:


pro avatar
Scott S.
Dec 13, 2022
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Hired on Thumbtack

Hired on Thumbtack

Roy was awesome at repairing our computer. His initial contact was prompt, we spoke on the phone in detail about my issue and had some great small talk. He was here the next day at my door to pick it up and it was back the day after fully repaired and operational. Hopefully we don't have anymore issues but if we do I know who I am calling

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair
pro avatar
My D.
Aug 22, 2022
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Hired on Thumbtack

Hired on Thumbtack

Ron responded to my request for assistance within a few minutes, was able to give me an estimate of the cost to repair, and picked up my laptop for repair the next day. He seems very responsive, so if he was not out town, maybe he could have picked up the laptop same day. After he inspected the laptop, he called me to give me a status update and updated the estimated cost to repair. When the laptop was fixed and ready to go, Ron dropped it off back at my house. Total turnaround time was about 5 days which I think is pretty good considering it was a not an easy to fix hardware issue. I found the cost to be reasonable as it included picking up and dropping off the laptop. It saved me at least 2 hours of my own time and gas had I gone to Best Buy. I'm a busy mom of two young children so I appreciate things that save my time and energy. I'll definitely consider using Ron's services again should I have a computer issue in the future!

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Wayne B.
Apr 27, 2022
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Hired on Thumbtack

Hired on Thumbtack

I was delighted with the service I received from Ron. I contacted him because my laptop would not power on and he picked it up that afternoon. He called me that same evening and told me that he had it working again with no loss of data and would have it back to me the next day and I had the computer back before noon. Professional service, prompt response and excellent value. I will not hesitate to call Ron at PC-Triage with any future computer repair needs.

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Susan H.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Ron is the best. The very best. It was such a struggle to use my computer and then it became impossible. Ron worked his magic and the computer is perfect. Thank you, Ron. It was a pleasure to meet you.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Linda C.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

If I could give more than 5 stars I would! Where to begin?? So MANY great qualities I have found in Ron and his excellent customer service!! First, Ron is super conscious about trying to keep the costs down which is rare these days. Ron is also committed to doing excellent work on anything he touches, for me it was a laptop he brought back to life. His turn around and dedication to his clients, it can’t be beat!! It is so seldom anymore to have such high standards of customer service. I would not hesitate to use him again or refer to family and friends!! PS: I totally enjoyed visiting with him as he looked at computer.

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

Computer Repair
Credentials
Background Check

Ronald Billings

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