FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer several types, each priced somewhat differently. Regular Residential Cleaning: Priced on a flat rate by the number of beds and baths in the home and the type of service (standard or deep clean) with discounts based on the frequency of service. Post-Construction Cleaning: Hourly Rate, 65$ per hour per cleaner Ozone Air Treatment: Flat rate based on the square footage of the home.
- What is your typical process for working with a new customer?
It can vary. We have a website were clients can book or they can contact us and we can book them into our system. If we haven't booked them our selve we review the booking and confirm schedule availability. On the date of service we typically send a team of 2-3 staff member, one of which will be a lead. At the end of the service the lead will do a walk through of the home with the client to ensure we are meeting expectations. One the clean is complete we collect payment for the service. All services are provided an emailed receipt.
- What education and/or training do you have that relates to your work?
Alice the owner is a ISSA Residential Member, has 11 years of experience in residential cleaning in addition to completing: Professional House Cleaning Certification from ARCSI of Division of ISSA Basic Certified Custodial Technician certification from ISSA Cleaning Management Institution GBac Trained Technician from Global Biorisk Advisory Council