If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re Neat Hive Cleaning — a small, local crew that’s all about making your home feel fresh, peaceful, and a whole lot cleaner (without turning your life upside down).
We show up when we say we will, we bring our A-game every time, and we treat your home with real care — like it’s our own (except we actually clean yours better). Our cleaners are top-notch humans: kind, reliable, and genuinely good at what they do.
We’ve got a great reputation (our 5-star reviews speak for themselves — more of them on Google), but we don’t take that for granted. Every visit, we aim to knock your socks off — or at least leave your floors clean enough to go barefoot.
Ready to let someone else take cleaning off your plate? Let’s get you booked and sparkling.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
119 reviews
5
94%
4
2%
3
2%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Holly S.
2 weeks ago
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Hired on Thumbtack
She provided a deep clean that was very thorough, I worked alongside of her and D cluttered. Jade was very easy to work with. The home is so much better!
House Cleaning
Kelli T.
May 27, 2026
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Hired on Thumbtack
It was a great experience from start to finish. McKayla was extremely responsive and kept me informed every step of the way. Carrie and Jade did a great job cleaning for our move out and were very friendly as well. There were a couple of spots in the kitchen--the faucet still had some grime and the dishwasher lip needed to be wiped out-- but that was it. Nothing major. Overall a fantastic experience and I would highly recommend them. Great service and great value!
Details: 3 bedrooms • 3 bathrooms • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
Neat Hive Cleaning's reply
Hi Kelli, thank you so much for the kind review. We’re really glad you had a great experience and that Carrie and Jade took good care of your move-out cleaning.
We also appreciate you mentioning the faucet and dishwasher lip. That feedback helps us tighten up the small details, and we’ll make sure the team keeps an extra eye on those spots going forward.
Thank you again for choosing Neat Hive and for recommending us!
House Cleaning
Lisa C.
May 28, 2026
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Hired on Thumbtack
Carrie and Jade did a phenomenal Job with my move out clean! Both ladies were professional and had great time management. Not a spot was missed and nothing was overlooked! They even moved my super oversized couch to make sure every surface of the home was cleaned.
Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Laundry • Baseboard cleaning • No pets in home • Just once
Neat Hive Cleaning's reply
Thank you so much, Lisa! We’re thrilled to hear Carrie and Jade did such a great job with your move-out cleaning. Our Portland house cleaning team always aims to be thorough, professional, and detail-oriented, so it means a lot to hear that every spot was taken care of, even behind the oversized couch. We’ll be sure to share your kind words with Carrie and Jade. We really appreciate you choosing Neat Hive Cleaning!
House Cleaning
Shelly T.
Mar 16, 2026
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Hired on Thumbtack
I appreciate how well they communicated about scheduling the cleaning. we had to change the dates, but they were able to accomodate my needs. They sent a very harding working cleaner, Jade. She worked very hard to make our whole house sparkle.
Details: 4 bedrooms • 3 bathrooms • Standard cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • No pets in home • Just once
Neat Hive Cleaning's reply
Thank you, Shelly! We’re so glad our team was able to stay flexible with scheduling and keep everything on track for you. Jade will love hearing this — she takes pride in delivering thorough, high-quality house cleaning that leaves homes truly sparkling. We appreciate you choosing Neat Hive Cleaning and trusting us with your Portland home!
House Cleaning
Stephanie D.
Feb 28, 2026
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Hired on Thumbtack
Sera did a great job. Was later than the appointment time by about 20 minutes but I was texted and knew she was going to be late. She did a deep clean of my kitchen. She didn’t have enough time to do everything, but everything she cleaned was done very well. Looks like a brand new kitchen.
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Oven cleaning • Pets in home • Just once
Neat Hive Cleaning's reply
Thank you, Stephanie! We really appreciate your understanding with the slight delay and are glad the communication helped keep things smooth. Sera does an incredible job with deep cleaning, especially kitchens, and we’re happy to hear yours turned out like new. Next time we can always allocate a bit more time to cover everything you’d like - just let us know!
House Cleaning
Credentials
Background Check
Dmitriy Kachin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to your specific needs. We offer detailed quotes based on the size of your residence and the cleaning service level. No hidden fees—everything will be clearly outlined upfront. We regularly offer seasonal promotions or discounts, which we'll gladly discuss during your consultation.
What is your typical process for working with a new customer?
We begin by thoroughly understanding your requirements through an initial consultation. After discussing your needs and goals, we provide a comprehensive proposal detailing the scope, timeline, and pricing. Once agreed upon, our team initiates the work promptly, ensuring continuous communication and updates throughout the process to guarantee your satisfaction.
What education and/or training do you have that relates to your work?
Our team is composed of professionals who have years of experience in the cleaning industry and who share our passion for making things tidy and giving our customers more time to be with their families and do other things they enjoy (as opposed to cleaning their house 🤗). We have a rigorous hiring process that most candidates don't pass. We test every cleaner's ability to provide service up to our high standards.
