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Northwest Refresh (Tile & Grout)

Top Pro

Contact for price

Additional services

Responds in about 15 min


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About
Northwest Refresh is a family-owned business run by two cousins, proudly serving the Portland area. I (Taylor) got my start over 5 years ago, trained by my father-in-law who spent 26+ years perfecting the art of tile and grout restoration. From him, I learned to treat every home with care, and that quality work always comes first. Today, we carry that legacy forward — offering expert tile cleaning, regrouting, recaulking, and sealing with five-star service you can trust.
Overview

Current Top Pro

Hired 74 times

Serves Portland, OR

Background checked

1 employee

1 year in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Services offered

Location to be cleaned

Floor

Bathtub or shower

Wall

Countertop

Tile type

Ceramic tile

Natural stone tile (granite, slate, etc.)

Glass tile

Additional services

Seal grout

Polish tile

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Exceptional 5.0

54 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:


pro avatar
John W.

1 month ago

Hired on Thumbtack

I am very pleased with Northwest Refresh. We needed grout and tile refreshed to stop a slow leak in one shower, and cleaning and sealing the tiles on a second shower. The estimate was free, and since it was a fair price we accepted the bid. They were prompt, professional, skilled, and clean! We recommend this company to anyone needing new or refreshed tiling!

Details: Bathroom • Tub / Shower enclosure • Floor • Crumbling, stained, or missing grout • Ceramic

Tile Repair
pro avatar
Brian I.

Dec 22, 2025

Hired on Thumbtack

Taylor was a pleasure to work with. He responded quickly, gave us a free estimate and we quickly scheduled. He arrived promptly and completed the work on time. He cleaned our shower, repaired any cracked grout and sealed the tiles. We are pleased with the results.

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout

Tile Repair
pro avatar
Jeffrey H.

Dec 19, 2025

Hired on Thumbtack

Thought this shower was fixed a year ago, but the caulking started peeling off in the same spot. Taylor responded quickly with info and appt for estimate. Not only got caulking fixed, but got grout and tiles cleaned and refreshed along with the glass. Now it looks brand new and amazing! Wish we do this year ago. Very happy with it.

Details: Bathroom • Floor • Crumbling, stained, or missing grout • Ceramic

Tile Repair
pro avatar
Emily M.

Jun 19, 2025

Hired on Thumbtack

We hired Taylor for a desperately needed repair on our large custom shower. He removed silicone and grout that was failing, replaced it and cleaned and sealed the tiles. From prep to finish, Taylor was professional and his work shows true craftsmanship and expertise. He was very quick to respond and knowledgeable in his field of work. We will happily hire him again for any future work.

Details: Bathroom • Tub / Shower enclosure • Ceramic

Tile Repair
pro avatar
Emma Y.

Apr 19, 2025

Hired on Thumbtack

Highly recommend Northwest Refresh for tile cleaning, grout repair and caulking. Taylor is very professional and did a great job. We look forward to doing more projects with him in the future.

Details: Kitchen • Bathroom • Tub / Shower enclosure • Backsplash • Countertop • Crumbling, stained, or missing grout

Tile Repair
Credentials
Background Check

Tayor Lothman

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