- What should the customer know about your pricing (e.g., discounts, fees)?
We offer all of our services a' la carte so to customize a package for each client. We offer group discounts, off-season discounts, a military discount, and discounted pricing for participants (friends & family).
- What is your typical process for working with a new customer?
1. REQUEST AVAILABILITY & PRICING To check availability & pricing for our Bridal Services, fill out our Bridal Inquiry Form. We'll confirm our availability for your date and provide you with a form to request more customized options. 2. REQUEST A FORMAL QUOTE/SERVICES ESTIMATE Once you've provided the details we require to create customized pricing options, we can send you a formal quote. The formal quote is valid for only 14 days without a deposit. The services estimate will detail the services, any additional fees such as parking or travel and will also outline the recommended service start time. 3. THE CONTRACT The contract will outline all the essential details. It will include the date, the start time, the services, the completion time, the pricing, and the payment plan. It will also spell out what to expect from us leading up to the event day. The contract can be signed right online. 4. THE DEPOSIT This is the final step in reserving your date! We require a 50% deposit to reserve your date and your artist(s). The deposit will be applied to the final invoice. Our convenient online payment system accepts Visa, Master Card, Discover, or American Express.
- What education and/or training do you have that relates to your work?
All our Master Makeup & Hair Artists have at least 10 years working in this industry. Each artist is required to hold a current Cosmetology and/or an Esthetics license in both Oregon and Washington.