|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Supportive Services Moving
About this pro
Great service. Thank you!Jun 21, 2018Verified
When this company damages goods, it needs to step up and settle the issue without being hounded. They moved us on Jan 6th and damaged the front of my 3 month old stainless steel refrigerator as well as damage to a dresser and the stair walls. I have been stiff armed by them with no attempt whatsoever to resolve this. Do not use this company!Feb 24, 2018VerifiedTodd B.'s reply
Sussanne, we have spoken to your husband several times about fixing the refigerator door etc. We offered a few ways to repair and replace it but he did not want to go that route. Saying we have made no attempt whatsoever is completely false. Once we agree on that we damaged something (mistakes happen and we understand your frustration) we have up to 120 days according to our governing agency ODOT to make things right. We agreed on damages the week after your move when we checked with our crew. It has been 43 days. It is rare that we take that long and we do always take care of our customers. Our apologies again for the damages but please dont come on here and say things that are blatantly not true. It is not fair to us and the good people we have working for us.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our rates are published in a tariff we file with ODOT (Oregon Department of Transportation), the state regulatory agencies for household goods movers. Our rates are straightforward and some of the most affordable in the Portland area.
- What education and/or training do you have that relates to your work?We providing training via guest speakers that relates to our social service moves. At our monthly team meetings we review any new changes to ODOT regulations and discuss any concerns our employees have.
- How did you get started doing this type of work?Todd Burton, the owner of Supportive Services Moving was a counselor for a social service agency and at the time there wasn't anyone helping people with disabilities and seniors move who couldn't afford a full service moving company. He started doing it out of his pick-up truck. We now provide full service moving to those individuals and are one of the few companies in Portland that have consistently offered discounted moving services to this segment of our population.