FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pacific Ridge Roofing we offer competitive pricing without sacrificing quality in material or workmanship. We understand that not everyone has the ability to afford a new roof expense all at once. This is why we offer in house financing with a quick and easy application process through our partners at Consolidated Community Credit Union. In our industry the price of materials are ever changing, so to allow us to provide the highest level of customer service each proposal is good for 15 days from the time of the estimate.
- What is your typical process for working with a new customer?
The first step in our process at Pacific Ridge Roofing is scheduling a time to conduct a thorough roof inspection gathering information on the home an assessing any potential issues or concerns at that time. From there we use the information obtained to put together a detailed proposal outlining the specifics of the workmanship to be preformed and the materials used. Also included is a Pacific Ridge Roofing good, better, best tier system giving the customer different pricing options to choose from. Once you have chosen the tier you like the proposal gets signed accompanied with a 40% down payment to start the project. Upon project completion we receive the remaining 60% payment. Then you enjoy your beautiful new roof!
- What education and/or training do you have that relates to your work?
We have 11 years experience in the roofing industry and are fully licensed insured and bonded residential and small commercial general contractors.