In summary, Vince was honest, prompt, professional and thorough. I had originally hired another individual from thumbtack who was in over his head but said he could complete the job. After 2 weeks of showing up (and not showing up) it became clear he didn't know how to complete the job and he suggested I contact another individual through Thumbtack. Vince came the next day, finished the project with in 24 hours, and fixed all of the errors the other individual had made. He didn't just "do" what I asked him, he did it the right way and tweaked things he saw were wrong (ie. he didn't just change the hardware on the door but adjusted it while it was doing it so it wasn't so hard to open/close). He cleaned up after himself, took all the debris with him and made suggestions along the way. I will be using him going forward for additional work.