Chimcare

West Linn, OR

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About this pro

How does your service stand out?

We take our time and do quality work. As an example to clean an Open Fireplace it takes a minimium of an hour, where our competition say they can clean in 20 minutes (by cutting corners)

Location

West Linn, OR 97068

Times hired on Thumbtack

21

Reviews

16 Reviews
  • Kevin d. Dec 9, 2016
    Chimney Cleaning
    Verified Review
    Satisfied
    Great customer service.
  • Crystal W. Dec 5, 2016
    Chimney Cleaning
    Verified Review
    Efficient
    Inspection went great. The only thing I would have appreciated were the inspector either taking off his shoes or having covers for them. They were also an hour late but did call to let me know.
  • Trevor D. Nov 29, 2016
    Fireplace and Chimney Inspection
    Verified Review
    I had them do a video inspection of tue inside of our chimney. Showed up on time and was a pretty quick process. Provided an estimate on what they recommended and then emailed me the images they had taken during the inspection. Great service and will definitely call when we move forward with the repairs.
  • Jeff ` T. Nov 27, 2016
    Battleground Chimcare was great!
    Ryan from Battleground Chimcare was great to work with. He scheduled me within a few days of calling, was very efficient, knowledgeable, friendly and helpful. I would highly recommend Chimcare for any Chimney needs.
  • Debbie H. Nov 20, 2016
    Chimney and insert maintanance
    Maclane was professional and very careful to remove his shoes and cover the carpet around the area he was working in. He cleaned the insert and then presented any other work that needed to be done without being "pushy". We will use this company again.
  • Alounny D. Nov 19, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Chimney Cleaning
    Friendly, kind and professional to ensure our families safely with the chimney cleaning. Thank you for your prompt service to our request.
  • Ginger N. Nov 18, 2016
    Great Overall Value
    Michael from Chimcare came out to clean our chimney and do a general inspection. He was polite, quick and efficient. He recommended a repair which was not overly expensive. We requested a couple of additional items and the pricing was right in line with the industry! An added bonus was they were very communicative regarding appointment times and arrival times.
  • Ryan O. Nov 12, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Good service and on time.
  • Keith D. Nov 4, 2016
    Ryan did a great job!
    I googled chimney cleaning. Went to your website called and made the appointment. I live in Ridgefield. Ryan came out and did a cleaning and inspection. I was very happy with the job he did. He was very professional and knowledgeable. He did not leave a mess! Thank You! Keith E. Dyer
  • Teresa K. Nov 3, 2016
    Great service
    Chimcare McMinnville came to our home to clean our chimney. Ryan was great! We have two chimneys, 1 not functional. I mentioned there was a leak in that area, which he gladly inspected for me. He also educated us as to how to keep fire danger and soot build up to a minimum. He was on time and obviously, very thorough. We have invited him back annually.
  • Bruce J. Nov 2, 2016
    Good work poor service
    Ryan arrived 1 hour late with no attempt to advise us he was running late. The work he performed was very good and he did a good job of cleaning up afterwards. The other issue I had was that he broke a baffle board and did not bring it to my attention even though I was sitting there watching him. The work quality was good, however the customer service questionable
  • Gayle T. Nov 1, 2016
    Chimcare Service and Information
    Walter Smith from Chimcare came to our home today and performed a chimney sweep and evaluation of the condition of our fireplace. He suggested that we replace the refractory panels on the floor and back wall of our fireplace due to damage from use over the last 22 years. Walter was very thorough and he provided us with important information to assist us in improving the efficiency of our fireplace. We were very pleased with the quality of Walter's work and with the valuable information he supplied us.
  • Stan W. Oct 26, 2016
    A great crew to work with
    Conrad and Jeff came out to work on my chimneys the other day. They exhibited complete professionalism. I really appreciated Conrad's superior expertise. They did a fantastic job rebuilding the caps of my chimneys, sealing everything up, and cleaning up the mess afterwards. Thank you for fixing my chimney problems.
  • Mark W. Oct 18, 2016
    Chimney Cleaning
    Verified Review
    Great Job Ryan
    After a home inspector suggested I needed my chimney serviced, I tried Thumbtack and found Chimcare. Ryan showed up at our new home in Yacolt Wa. and not only did a great job cleaning the chimney and fireplace, but he explained what he was doing and how I could improve my fireplace operation for better results. I'm very happy with the results and recommend Chimcare. Thank you, Mark Walton
  • Ron F. Oct 9, 2016
    My chimney
    Ryan was excellent.
  • Felicia J. Oct 7, 2016
    Service with a smile!
    Tony Boesch came to our house for an chimney inspection. We were welcomed with a friendly smile. He was very professional and most importantly, knowledgeable. Would we recommend Tony and Chimcare to another friend or family member? Without a doubt ABSOLUTELY!
  • Chris M. Sep 13, 2016
    Chimney Inspection
    Verified Review
    Great Job!
    Inspected 2 Chimneys and provided pictures and report.

Q&A

What types of customers have you worked with?
Our company specializes in doing chimney cleaning, chimney repair and dryer vent cleaning. These are our 3 most common jobs that we perform day in and out. We also provide a list of masonry services that tend to be more summer related such as: Outdoor fireplaces, patios, retaining walls, mailboxes and pretty much anything masonry related.
What advice would you give a customer looking to hire a provider in your area of work?
Unfortanetly as with a lot of businesses there is good contractors and bad contractors within every industry. A key question I always tell potential customers when calling around is to ask how long the job will take. For our company to clean an Open Fireplace or a free standing woodstove it takes at least an hour. If a contractor tells you that he can do a chimney sweep in 20 minutes I would stay far far away. To properly setup, cleanup and clean a chimney it takes at least an hour and sometimes more depending on the job.