Chimcare

West Linn, OR

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About this pro

How does your service stand out?

We take our time and do quality work. As an example to clean an Open Fireplace it takes a minimium of an hour, where our competition say they can clean in 20 minutes (by cutting corners)

Location

West Linn, OR 97068

Times hired on Thumbtack

9

Reviews

11 Reviews
  • Tim C. Sep 23, 2016
    Chimcare chimney repair
    I highly recommend Chimcare. Bryan Wolleneber was very helpful and informative when scheduling my chimney repair. Tony Boesh and Ricky showed up on time on the day of the repair. They were very professional, polite and friendly . Thank-you again for repairing my chimney.
  • Pat H. Sep 22, 2016
    GREAT service! Ryan
    Ryan from Chemcare came out today to my house in Battle Ground Washington to inspect and clean my Chimney. He did a GREAT job he was running late so he called me to let me know. When he showed up and inspected my chimney he found a few problems, he told me what needed to be done. He did not pressure me to get the work done. I will tell all my friends and family to use him. Thanks again Pat from Battle Ground WA.
  • Barry D. Sep 16, 2016
    Chimcare does it right!
    Bryan Weber of Chimcare set up our appointment for a long overdue chimney cleaning and was very informative. Ryan McNair of Chimcare arrived on time at our home in Tualatin Oregon, performed the service with care and helpful tips. Ryan found a needed repair item, carefully explained and showed us a defect in the firebox brick wall. All and all a very good service experience. 9/16/2016 - Barry
  • anne m. Sep 13, 2016
    chimcare
    Contacted Chimcare after seeing a newspaper insert ad, Ryan came to my house in Salem OR and cleaned my chimney and inspected for safety. Also checked a pellet stove system. Left the area cleaner than he found it by far, gave me the previously agreed-upon bill, and let me know what was good and what needed improvement in my chimney after he cleaned it.
  • Chris M. Sep 13, 2016
    Chimney Inspection
    Verified Review
    Great Job!
    Inspected 2 Chimneys and provided pictures and report.
  • Roger C. Sep 9, 2016
    Chimcare works in Corbett!
    We were referred to Chimcare by our woodstove installer, All Fuel of Troutdale, OR. Our previous chimney cleaner had retired and we had had difficulty in finding a chimney cleaner that worked in Corbett, OR. Chimcare solved that problem. Their tech, Ryan, contacted us prior to our appointment and asked if he could show up a bit early, which was just fine with us. We were very pleased with the professionalism exhibited by Ryan, from his appearance and greeting when he first arrived until he left. He went about his job of cleaning the chimney without issue. When Ryan was done our home was as clean, if not a bit cleaner, than before he did the work. Upon completion Ryan explained what he had done and went over his inspection report. He addressed a couple items that needed attention and gave us an estimate for the work. We never felt there was any pressure to "sell work". We were very pleased with all aspects of our experience with Chimcare, from making the original appointment until their tech was finished. We intend to use Chimcare in the future.
  • norio s. Aug 31, 2016
    yearly chimney maintenance. walter and jeff were very thorough and personable.
  • Samuel T. Aug 29, 2016
    We hired Chimcare to repair mortar joints on our chimney and front brick wall, install a chimney cap and flue, and sweep. The estimate was detailed but failed to identify that major work was needed to cut out and re-point a significant portion of the chimney and front wall. Therefore, after the crew started, the cost added to the project was nearly double of what we lead to believe. That being said, the work performed by Conrad was top notch. He took the time to listen and explain the process and areas that weren't identified by the estimate that also needed attention. Top notch work but the estimate should have been prepared much better. Overall a satisfied customer and would use again.
  • Lynn C. Aug 17, 2016
    Ryan from Chimcare came to our new house in Amboy, WA and inspected and cleaned our woodstove/chimney. He was very thourough and explained the condition of the stove and what we needed to do for the winter (trim the branches near the house). We will be calling him again next year to come back.
  • Colleen B. Aug 9, 2016
    We had an excellent experience with Chimcare a few years ago and used them again for this chimney cleaning and inspection. Ryan did a great job and was very professional. We appreciate that he was prompt and held to the appointment time--something that most contractors never do. This service was done in Vancouver, WA.
  • P L H. Jun 21, 2016
    Ryan McNair from Chimcare arrived on time, completed a chimney cleaning and was professional as well as friendly. From Tigard, Thank you!

Q&A

What types of customers have you worked with?
Our company specializes in doing chimney cleaning, chimney repair and dryer vent cleaning. These are our 3 most common jobs that we perform day in and out. We also provide a list of masonry services that tend to be more summer related such as: Outdoor fireplaces, patios, retaining walls, mailboxes and pretty much anything masonry related.
What advice would you give a customer looking to hire a provider in your area of work?
Unfortanetly as with a lot of businesses there is good contractors and bad contractors within every industry. A key question I always tell potential customers when calling around is to ask how long the job will take. For our company to clean an Open Fireplace or a free standing woodstove it takes at least an hour. If a contractor tells you that he can do a chimney sweep in 20 minutes I would stay far far away. To properly setup, cleanup and clean a chimney it takes at least an hour and sometimes more depending on the job.