Chimcare

Portland, OR

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About this pro

How does your service stand out?

We take our time and do quality work. As an example to clean an Open Fireplace it takes a minimium of an hour, where our competition say they can clean in 20 minutes (by cutting corners)

Location

Portland, OR 97223

Times hired on Thumbtack

30

Reviews

23 Reviews
  • Lora P. Aug 11, 2017
    Ryan did a great job keeping the interior of the house protected. The chimney was very dirty and he left it clean! He explained clearly the issues and what needed to be done. Great job.
  • John Y. Jul 10, 2017
    Not only did Tony got our two chimneys beautifully rebuilt and capped in a jiffy, he also took a minute to reattach a broken gutter! Tony kept us informed every step of the way, allowing us to make better decisions toward the final outcome. I look forward to working with him in the future.
  • Marie N. Jun 27, 2017
    Chimcare kept its word! Your employee, Scott Schwake was punctual, helpful, informative and my new chimney is really beautiful. Also, clean-up after a messy job site was wonderful. I would highly recommend your company. Marie Nelson, Marysville
  • Thumbtack Customer May 26, 2017
    Price is relatively high, and customer services are poor. The technician was professional.
  • Matt K. May 23, 2017
    Ryan did a full inspection of our chimney situation last Saturday and was very friendly and thorough. Although we chose not hire Chimcare (the estimate was out of our price range) we would definitely recommend their services - even if only for a routine inspection.
  • Laura B. May 12, 2017
    Fireplace and Chimney Installation
    Verified Review
    He was very handy and repaired our chimney quickly with excellence.
  • Tony N. Mar 10, 2017
    "Thanks Ricky and Chimcare"
    Great customer service. Punctual,professional Tradesman.Not very often you encounter and experience individuals that truly enjoy their Craft...
  • Robert S. Mar 1, 2017
    Fireplace and Chimney Repair
    Verified Review
    Panel replaced
    They did a great job.
  • Mrs. Y C. Feb 22, 2017
    Timely
    I hired Chimcare to clean a wood stove. They were great about notifying me the day of the appointment as to the exact time they would be arriving. The chimney sweep was neat and tidy.
  • Kate G. Jan 25, 2017
    Fireplace and Chimney Cleaning
    Verified Review
    prompt, professional, knowledgeable
    very complete inspection of my chimneys with options to address issues (and a priority on what to address right away and what could wait a year or 2.) i very much appreciated the professional's help to fit the solutions into my budget.
  • Susan H. Jan 12, 2017
    I Highly Reccommend Chimcare
    Very professional service. Maclane Senters was very courteous and took great care in cleaning both my chimneys.
  • Pam H. Dec 29, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    No Show
    He never called back after asking for my contact information.
    Jesse P. Dec 29, 2016

    Hi Pam, I do not show you in our schedule? I apologize if we somehow forgot to call you back. Accidents do happen. Please call me directly and I can help you. Jesse (Cell # 503-317-5154)

  • Joe R. Dec 25, 2016
    What a Class Act!
    My wife called in as we needed our chimney face redone. The technician Tony came out and assessed the situation and told us what we needed, gave us a price and scheduled and got it done very competently and expertly, and gave me some tips on how to save energy. Boy was he right! The entire experience was a class act and I would recommend them to anyone!
  • Beth N. Dec 12, 2016
    Fireplace and Chimney Repair
    Verified Review
    I hired Chimcare to sweep three chimneys and quote repair/rebuild of the chimney atop my new/old house. They were courteous and professional and after inspection let me know that only one if the chimneys was in need of cleaning. Great tips on using the fireplaces and answered all my questions! Will recommend them.
  • Kevin D. Dec 9, 2016
    Chimney Cleaning
    Verified Review
    Satisfied
    Great customer service.
  • Crystal W. Dec 5, 2016
    Chimney Cleaning
    Verified Review
    Efficient
    Inspection went great. The only thing I would have appreciated were the inspector either taking off his shoes or having covers for them. They were also an hour late but did call to let me know.
  • Trevor D. Nov 29, 2016
    Fireplace and Chimney Inspection
    Verified Review
    I had them do a video inspection of tue inside of our chimney. Showed up on time and was a pretty quick process. Provided an estimate on what they recommended and then emailed me the images they had taken during the inspection. Great service and will definitely call when we move forward with the repairs.
  • Jeff ` T. Nov 27, 2016
    Battleground Chimcare was great!
    Ryan from Battleground Chimcare was great to work with. He scheduled me within a few days of calling, was very efficient, knowledgeable, friendly and helpful. I would highly recommend Chimcare for any Chimney needs.
  • Debbie H. Nov 20, 2016
    Chimney and insert maintanance
    Maclane was professional and very careful to remove his shoes and cover the carpet around the area he was working in. He cleaned the insert and then presented any other work that needed to be done without being "pushy". We will use this company again.
  • Alounny D. Nov 19, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Chimney Cleaning
    Friendly, kind and professional to ensure our families safely with the chimney cleaning. Thank you for your prompt service to our request.
  • Ryan O. Nov 12, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Good service and on time.
  • Mark W. Oct 18, 2016
    Chimney Cleaning
    Verified Review
    Great Job Ryan
    After a home inspector suggested I needed my chimney serviced, I tried Thumbtack and found Chimcare. Ryan showed up at our new home in Yacolt Wa. and not only did a great job cleaning the chimney and fireplace, but he explained what he was doing and how I could improve my fireplace operation for better results. I'm very happy with the results and recommend Chimcare. Thank you, Mark Walton
  • Chris M. Sep 13, 2016
    Chimney Inspection
    Verified Review
    Great Job!
    Inspected 2 Chimneys and provided pictures and report.

Q&A

What types of customers have you worked with?
Our company specializes in doing chimney cleaning, chimney repair and dryer vent cleaning. These are our 3 most common jobs that we perform day in and out. We also provide a list of masonry services that tend to be more summer related such as: Outdoor fireplaces, patios, retaining walls, mailboxes and pretty much anything masonry related.
What advice would you give a customer looking to hire a provider in your area of work?
Unfortanetly as with a lot of businesses there is good contractors and bad contractors within every industry. A key question I always tell potential customers when calling around is to ask how long the job will take. For our company to clean an Open Fireplace or a free standing woodstove it takes at least an hour. If a contractor tells you that he can do a chimney sweep in 20 minutes I would stay far far away. To properly setup, cleanup and clean a chimney it takes at least an hour and sometimes more depending on the job.